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Pathways to Employment - Services


Employment Navigator

Employment Navigators help participants access needed employment services and other supports. Navigators also help coordinate between various services, including other medical, social, and educational services, regardless of funding source. This service is provided by State staff.

Career Exploration and Assessment

Career Exploration and Assessment helps participants identify career directions and helps them develop plans for employment in integrated settings. The service is time-limited to make sure that participants get moving toward their employment goals.

Supported Employment – Individual

Individual Supported Employment provides one-on-one supports to participants to help them get and maintain jobs or carry out self-employment in integrated settings. Participants who receive this service have jobs that are compensated at or above the customary wages and benefits for the same or similar work performed by persons without disabilities.

Supported Employment - Small Group

Small Group Supported Employment includes training activities provided in regular business, industry, and community settings for groups of two to four persons with disabilities. The service emphasizes rapid job search for competitive jobs and provides work experiences that help participants to develop strengths and skills.

Benefits Counseling

Benefits Counseling assists participants in understanding the impact of their wages on benefit programs. It helps them make informed choices and use work incentives and other tools to achieve self-sufficiency through work.

Financial Coaching

Pathways uses the successful $tand By Me model to deliver Financial Coaching services. Financial coaching increases participants’ capacity to understand and manage finances in order to increase their financial stability and expand their economic opportunities.

Non-Medical Transportation

Non-Medical Transportation is available to participants who have no other means to get to work. Whenever possible, family members, friends, carpools, ride shares, or community agencies must be used. This service is offered in addition to the medical transportation that is provided as a Medicaid State Plan service.

Personal Care (including a self-directed component)

Personal Care provides assistance with activities of daily living (bathing, dressing, personal hygiene, transferring, toileting, skin care, eating, and mobility) needed by participants to get ready for work, while at the workplace, and/or in getting to and from work. The service can be provided by an agency or by an attendant hired and supervised by the participant.  Participants enrolled in Diamond State Health Plan Plus may also be authorized by their Managed Care Organization (MCO) to receive personal care through that program and may use it for work-related needs, if they so choose.  Personal care services in addition to what the MCO may authorize may be provided through Pathways to Employment.

Orientation, Mobility, Assistive Technology

Orientation and Mobility provides one-on-one training to participants to help them develop the skills needed to travel independently and safely through the use of white canes, guide dogs, or other equipment. Assistive Technology assists participants with selecting, acquiring, or using an assistive device to increase independence in the workplace.



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