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Communication and Cultural Competency

Communicating With and About People with Disabilities
This document, developed by the Centers for Disease Control and Prevention, National Center on Birth Defects and Developmental Disabilities, provides suggestions on how to communicate with and about people with disabilities using People First Language. www.cdc.gov/ncbddd/disabilityandhealth/pdf/disabilityposter_photos.pdf

Disability Etiquette: Tips on Interacting with People with Disabilities This great resource, developed by the United Spinal Association, can be used for businesses, schools, organizations, staff training and disability awareness programs. This booklet provides tips to follow that will help create positive interactions with people with disabilities. www.unitedspinal.org/pdf/DisabilityEtiquette.pdf

Effective Communication for Health Care Providers: A guide to caring for people with disabilities
This guide, developed by the University of Delaware, Center for Disabilities Studies, provides information for health care providers and their staff on how to effectively communicate with patients with disabilities. www.gohdwd.org/wp-content/uploads/2015/06/Effective_Communication.pdf

People First Language: Article by Kathy Snow
People First Language puts the person before the disability, and describes what a person has, not what a person is. This article covers examples of People First Language and why it is important to ensure inclusion. www.theiacp.org/Portals/0/pdfs/NationalPolicySummit2009/People-First-Language-Article.pdf

Registry of Interpreters for the Deaf (RID)
RID is a national membership organization of professionals who provide sign language interpreting/transliterating services for individuals with hearing loss whose primary means of communication is American Sign Language. www.rid.org



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