Delaware Health
And Social Services
DIVISION OF MANAGEMENT SERVICES
			PROCUREMENT




DATE:  April 6, 2009
  					

PSC#0862


PHARMACY SERVICES

FOR



DIVISION OF SUBSTANCE ABUSE AND MENTAL HEALTH



	
                         Date Due:	May 08, 2009, 11:00 AM

ADDENDUM # 2

PLEASE NOTE:

THE ATTACHED SHEETS HEREBY BECOME A PART OF THE ABOVE
MENTIONED BID.



							___________________________
							SANDRA S. SKELLEY, CPPO,CPPB
							PROCUREMENT ADMINISTRATOR 
							(302) 255-9291


							 ________________________
       		 DARLENE PLUMMER 
        (302)255-9430				
       

Questions and Answers





1.	Scope of services #34:  Please confirm that the state will 
have IT staff available at all times to address any QS1 
server issues or access needs.   

DHSS will provide assistance in rebooting the server, monitoring 
backups and ensuring the automated updates take place. The vendor 
will need to have a maintenance contract in place with QS1 for any 
QS1 software specific issues. 
 


2.	Describe the HL7 Interface requirements? What version of 
HL7- 2.3.1 or 2.4? Contractor responsibility should the 
Net Smart/AVATAR systems differ from QS1?


Bidders to the DHSS Pharmacy RFP must assume responsibility for 
programming, testing, and implementation of their side of the HL7 
interface with DSAMH’s Electronic Health Record system (Avatar).  
Any questions about the specifics of the interface must be 
obtained by contacting the software vendor (QS/1) and the EHR 
vendor (Netsmart Technologies) directly using the contact 
information provided in the RFP. 


3.	Goal date for interface to be completed?

DHSS anticipates that the HL7 interface between the DPC Pharmacy Software system 
and the Netsmart Avatar (CCIS) system will need to be completed in the fourth quarter of 
Calendar Year 2010.
 

4.	Does the current QS1 Software system fully meet the needs 
of the DPC and DHSS DSAMH division?
DPC has been satisified but is anticipating support from 
the successful pharmacy vendor in utilizing the full 
capacity of this software and obtaining requested monthly 
and other periodic reports from the vendor.    

5.	Clarify responsibility for the data line connections, are 
they provided by DHSS?

Since the database will be housed at the data center the PC’s will 
access it over the state network, DHSS will be responsible for the 
connectivity. 
 


6.	Clarify responsibility for IT management/network 
connectivity between QS1 and DHSS? Are there required 
licenses for DHSS DSAMH employees to access QS1 
reports/billing information.

See the response to item 5.  DHSS will provide assistance in rebooting 
the server, monitoring backups and ensuring the automated updates 
take place. The vendor will need to have a maintenance contract in 
place with QS1 for any QS1 software specific issues. DPC/DSAMH 
staff will require access reports/billing information.  The 
specific number of licenses will be outlined during contract 
negotiations.  

 


CLARIFICATIONS:

For the purposes of responding to this RFP, the bidders are 
instructed to identify and have a separate cost proposal for all 
costs associated with procuring the required software, 
licensing, software and hardware maintenance, hardware (server, 
pc’s, etc) HL7 interface requirements. All hardware purchases 
must have a minimum 3 year warranty.  Please refer to RFP Scope 
of Services #34 for information on State IT Standards.

As stated in the RFP, DSAMH may choose to purchase the required 
hardware directly or have the successful bidder assume 
responsibility and be reimbursed for the purchase.  Regardless of 
which party purchases the hardware, it must become the property of the 
state (DHSS) upon delivery. Final arrangements for the hardware will be 
addressed in contract negotiations. Vendor access to servers will be 
provided utilizing the State’s SSL VPN infrastructure.