REQUEST FOR INFORMATION
RMTS and Cost Allocation Software
	The Division of Management Services, Delaware Health and Social Services is seeking information 
regarding vendors capable of meeting the software needs outlined below and the cost for same:
(1) Replacement of DHSS WINRMS95 RMTS Software
DHSS currently conducts its’ Random Moment Time Study (RMTS) survey by contacting direct service field 
staff by telephone throughout a 3 month period.  DHSS utilizes a DOS based RMTS software called WINRMS 95 
to (1) generate the quarterly list of workers to be surveyed, (2) enter in the resulting worker survey responses and 
(3) subsequently produce quarterly effort statistics to be applied when allocating costs to Federal/State programs.  
The software was purchased in the 1990’s and is no longer vendor supported.  
Significant advances have occurred in software technology as well as means of conducting RMTS since the 
purchase of the WINRMS 95 software.  Given the technology advancements and the absence of vendor support, 
DHSS wishes to secure technical/cost proposals to replace this software and conduct the RMTS by electronic 
means (as opposed to phone surveys).  Proposals are to include the cost of installation, any annual license fees, 
the training of staff on how to use the software/system and a documentation manual that can be used for training 
new staff.  The contractor will provide assistance to DHSS in using the new software during the initial quarter of 
implementation.  
 (2) Replacement of DHSS’s NGCS II Cost Allocation System Software.
DHSS currently uses NGCS II software into which are entered the RMTS statistics produced by the WINRMS 95 
software along with quarterly cost pool financial information.  The software then calculates the costs to be 
allocated to Federal and State programs.  The software was purchased in the 1990’s and is no longer vendor 
supported.  Given the software’s lack of flexibility to accommodate coding updates resulting from organizational 
changes or growth and the absence of vendor support, DHSS wishes to secure technical/cost proposals to replace 
this software.  Proposals are to include the cost of installation, any annual license fees, the training of staff on how 
to use the software/system and a documentation manual that can be used for training new staff.  The contractor 
will provide assistance to DHSS in using the new software during the preparation of the initial quarterly PCAP 
claim.
DHSS will accept information and cost proposals from interested parties until the close of business on March 31, 
2010.  Documentation may be sent to:
Wendy M. Brown
Division of Management Services
1901 N. DuPont Highway
Main Administration Bldg.
New Castle, DE  19720
Questions  may be addressed by calling 302-255-9290.