{"id":164,"date":"2025-02-25T15:57:09","date_gmt":"2025-02-25T15:57:09","guid":{"rendered":"https:\/\/dhss.delaware.gov\/dcss\/contact\/"},"modified":"2025-02-25T15:57:09","modified_gmt":"2025-02-25T15:57:09","slug":"contact","status":"publish","type":"page","link":"https:\/\/dhss.delaware.gov\/dcss\/contact\/","title":{"rendered":"contact ~  About DCSS: Payment Address\/Fax Numbers  &#8211; Delaware Health and Social Services &#8211; State of Delaware"},"content":{"rendered":"<div data-swiftype-index=\"true\">\n\n\n\n\n\n  <br>\n\n\n  \n\n\n  <div class=\"container\" id=\"main_header\">\n\n\n     <!-- BEGIN readspeaker div -->\n\n\n    <div class=\"rs_skip rsbtn rs_preserve\" id=\"readspeaker_button1\">\n\n\n      <a accesskey=\"L\" class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&#038;lang=en_us&#038;readid=main_content&#038;url=https:\/\/dhss.delaware.gov\/dcss\/contact.html\" title=\"Listen to this page using ReadSpeaker\">\n\n\n        <span class=\"rsbtn_left rsimg rspart\"><span class=\"rsbtn_text\"><span>Listen<\/span><\/span><\/span>\n\n\n        <span class=\"rsbtn_right rsimg rsplay rspart\"><\/span>\n\n\n      <\/a>\n\n\n    <\/div>\n\n\n    <!-- END readspeaker div -->\n\n\n\n\n\n    \n\n\n    <header class=\"pull-left\">\n\n\n      <h1><!--[type=EDIT name=\"Page Title\"]-->DCSS Contact Information<!--[END]--><\/h1>\n\n\n    <\/header>\n\n\n   <\/div><br>\n\n\n \n\n\n  <div class=\"container\">\n\n\n    <div class=\"row\">\n\n\n      <div class=\"col-md-3\" id=\"leftCol\">\n\n\n        <div class=\"panel-group\" id=\"accordion\">\n\n\n          <div class=\"panel sectionmenu_panel\">\n\n\n            <div class=\"panel-heading\">\n\n\n              <p class=\"panel-title\"><a class=\"agency_nav\" data-parent=\"#accordion\" data-toggle=\"collapse\" href=\"#collapseOne\"><strong><i class=\"fa fa-align-justify fa-fw\"><\/i> Child Support Services Menu<\/strong><\/a><\/p>\n\n\n            <\/div>\n\n\n\n\n\n            <div class=\"panel-collapse collapse in\" id=\"collapseOne\">\n\n\n              <div class=\"panel-body\" id=\"clf_nav\">\n\n\n                  <ul class=\"nav nav-stacked nav-pills-clf\" id=\"agency_sidebar\">\n    <li><a href=\"\/dcss\/\"><h2>Home <i class=\"fa fa-home fa-fw\"><\/i><\/h2><\/a><\/li>\n    <li class=\"toplevel\"><a data-parent=\"#agency_sidebar\" data-toggle=\"collapse\" href=\"#HomeMenu\"><h2>About <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\n    <ul class=\"panel-collapse collapse\" id=\"HomeMenu\">\n   \n    <li>\n      <a href=\"\/dcss\/contact.html\">Contact Information<\/a>\n    <\/li>\n  \n    <li>\n      <a href=\"\/dcss\/ofclocations.html\">Office Locations<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/sections.html\">Sections &#038; Programs<\/a>\n    <\/li>\n  <\/ul><\/li>\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#ServicesMenu\"><h2>Services <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\n    <ul class=\"panel-collapse collapse\" id=\"ServicesMenu\">  \n    <li>\n      <a href=\"\/dcss\/forms.html\">Applications &#038; Forms<\/a>\n    <\/li>\n  \n    <li>\n      <a href=\"\/dcss\/brochures.html\">Brochures, Flyers &#038; Posters<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/pubs.html\">Customer Websites<\/a>\n      <\/li>\n    <li>\n      <a href=\"\/dcss\/get_dd.html\">Direct Deposit<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/enforce.html\">Enforcement Measures<\/a>\n    <\/li>\n  \n    <li>\n      <a href=\"\/dcss\/estpat.html\">Establish Paternity<\/a>\n    <\/li>\n  \n    <li>\n      <a href=\"\/dcss\/medsupp.html\">Medical Support<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/modorder.html\">Modify Support<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/actpmts.html\">Payment Collection<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/storedvaluecard.html\">Stored Value Card<\/a>\n    <\/li>\n   \n  <\/ul><\/li>\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#InformationMenu\"><h2>Information <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\n    <ul class=\"panel-collapse collapse\" id=\"InformationMenu\">\n    <li>\n      <a href=\"\/dcss\/faq.html\">FAQ<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/empinfo.html\">For Employers<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/natgd.html\">For Military<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/got.html\">Glossary of Terms<\/a>\n    <\/li>\n    <li>\n      <a href=\"\/dcss\/regs.html\">Regulations<\/a>\n    <\/li>\n  \n    <li>\n      <a href=\"\/dcss\/repstats.html\">Reports &#038; Statistics<\/a>\n    <\/li>\n  <\/ul><\/li>\n <!--   <li><a id=\"SocialMenuHeader\"><h2>Connect <i class=\"fa fa-thumbs-o-up fa-fw\"><\/i><\/h2><\/a>\n  <ul id=\"SocialMenu\">\n    <li class=\"facebook\"><a href=\"https:\/\/www.facebook.com\/DEPublicHealth\" title=\"Division of Public Health Facebook Page\" target=\"_blank\"><i class=\"fa fa-facebook-square fa-lg\"><\/i> Facebook<\/a><\/li>\n    <li class=\"twitter\"><a href=\"https:\/\/twitter.com\/Delaware_DHSS\" title=\"Delaware Health and Social Services Twitter Account\" target=\"_blank\"><i class=\"fa fa-twitter-square fa-lg\"><\/i> Twitter<\/a><\/li>\n      <li class=\"googleplus\"><a href=\"#\"><i class=\"fa fa-google-plus-square fa-lg\"><\/i> Google +<\/a><\/li>\n    <li class=\"flickr\"><a href=\"#\"><i class=\"fa fa-flickr fa-lg\"><\/i> Flickr<\/a><\/li>\n    <li class=\"youtube\"><a href=\"#\"><i class=\"fa fa-youtube-square fa-lg\"><\/i> Youtube<\/a><\/li>\n    <li class=\"instagram\"><a href=\"#\"><i class=\"fa fa-instagram fa-lg\"><\/i> Instagram<\/a><\/li>\n    <li class=\"linkedin\"><a href=\"#\"><i class=\"fa fa-linkedin-square fa-lg\"><\/i> Linkedin<\/a><\/li>\n    <li class=\"pinterest\"><a href=\"#\"><i class=\"fa fa-pinterest-square fa-lg\"><\/i> Pinterest<\/a><\/li> \n  <\/ul>\n<\/li>  -->\n<\/ul>\n\n\n\n\n              <\/div>\n\n\n            <\/div>\n\n\n          <\/div>\n\n\n        <\/div><br>\n\n\n      <\/div>\n\n\n\n\n\n      <div class=\"col-md-9\" id=\"main_content\"> \n\n\n  <!--[type=HTMLEDIT name=\"Content\"]-->\n\n\n\n\n\n<h2>CUSTOMER SERVICE:<\/h2>\n\n\n\n\n\n\n\n\n\n<p>The Automated Assistance Line (AAL)\u00a0is available toll-free 24 hours a day, 7 days a week.\u00a0 If you need to speak with a Child Support Specialist, the DCSS Customer Service\u00a0Unit\u00a0is available Monday through Friday from 8:00 a.m. &#8211; 4:00 p.m.<\/p>\n\n\n\n\n\n\n\n\n\n<ul>\n\n\n\n\n <li>\n\n\n\n\n <p>To reach out to the DCSS customer service unit please call (302) 577-7171.<\/p>\n\n\n\n\n <\/li>\n\n\n\n\n<\/ul>\n\n\n\n\n\n\n\n\n\n<h2>2-1-1<\/h2>\n\n\n\n\n\n\n\n\n\n<p><strong>The 2-1-1 telephone number<\/strong> is available 8:00 a.m. to 8:00 p.m., Monday through Friday.\u00a0\u00a0Callers can find information about\u00a0Health and Human Service\u00a0programs such as\u00a0affordable housing, after-school programs, care for senior citizens, child care, financial assistance, food banks, health resources, job training programs, legal assistance, mental health resources, rent assistance, and much more.<\/p>\n\n\n\n\n\n\n\n\n\n<h2>FAX NUMBERS:<\/h2>\n\n\n\n\n\n\n\n\n\n<ul>\n\n\n\n\n <li>Change of Address Form: (302) 395-6604<\/li>\n\n\n\n\n <li>Community Relations Officer: (302) 395-6735<\/li>\n\n\n\n\n <li>Customer Service Unit: (302) 395-6733<\/li>\n\n\n\n\n <li>New Hire Specifications: (855) 481-0047<\/li>\n\n\n\n\n <li>NCC Main: (302) 395-6734<\/li>\n\n\n\n\n <li>KC Main: (302) 672-9581<\/li>\n\n\n\n\n <li>SC Main: (302) 515-3401<\/li>\n\n\n\n\n<\/ul>\n\n\n\n\n\n\n\n\n\n<h2>MAILING ADDRESSES:<\/h2>\n\n\n\n\n\n\n\n\n\n<ul>\n\n\n\n\n <li><strong>Administrative Hearing Section<\/strong><br>\n\n\n\n\n P.O. Box 11564<br>\n\n\n\n\n Wilmington, DE 19850<\/li>\n\n\n\n\n <li><strong>Change of Address Form<\/strong><br>\n\n\n\n\n P.O. Box 15012<br>\n\n\n\n\n Wilmington, DE 19850<\/li>\n\n\n\n\n <li><strong>Change of Name Form<\/strong><br>\n\n\n\n\n P.O. Box 15012<br>\n\n\n\n\n Wilmington, DE 19850<\/li>\n\n\n\n\n <li><strong>Community Relations Officer<\/strong><br>\n\n\n\n\n P.O.Box 11223<br>\n\n\n\n\n Wilmington, DE 19850<\/li>\n\n\n\n\n <li><strong>General Correspondence<\/strong><br>\n\n\n\n\n P.O. Box 15012<br>\n\n\n\n\n Wilmington, DE 19850<\/li>\n\n\n\n\n <li><strong>Delaware State Directory of New Hires<\/strong><br>\n\n\n\n\n PO Box 90370<br>\n\n\n\n\n Atlanta, GA 30364<br>\n\n\n\n\n <a href=\"http:\/\/newhire.dhss.delaware.gov\">Delaware State Directory of New Hire Reporting Website<\/a><br>\n\n\n\n\n Phone: (855) 481-0018<br>\n\n\n\n\n Fax: (855) 481-0047<br>\n\n\n\n\n <a href=\"http:\/\/newhire.dhss.delaware.gov\/de-Newhire\/comments.aspx\">Email<\/a> for comments, suggestions, or questions about the New Hire Reporting website.<br>\n\n\n\n\n <a href=\"http:\/\/newhire.dhss.delaware.gov\/de-Newhire\/feedback.aspx\">Email<\/a> for employers\/users seeking more technical information or assistance with the New Hire Reporting website.<\/li>\n\n\n\n\n <li><strong>Office of the Director<\/strong><br>\n\n\n\n\n P.O. Box 11223<br>\n\n\n\n\n Wilmington, DE 19850<\/li>\n\n\n\n\n<\/ul>\n\n\n\n\n\n\n\n\n\n<h2>OFFICE LOCATIONS:<\/h2>\n\n\n\n\n\n\n\n\n\n<p>Addresses for each DCSS office statewide\u00a0(New Castle County, Kent County and Sussex County) are listed below &#8211; along with hyperlinks to provide you with directions.\u00a0DCSS offices are open Monday through Friday from 8:00\u00a0a.m.\u00a0to 4:30 p.m.<\/p>\n\n\n\n\n\n\n\n\n\n<table class=\"table table-condensed table-hover\">\n\n\n\n\n <tbody>\n\n\n\n\n  <tr>\n\n\n\n\n   <th scope=\"col\">New Castle County<\/th>\n\n\n\n\n   <th scope=\"col\">Kent County<\/th>\n\n\n\n\n   <th scope=\"col\">Sussex County<\/th>\n\n\n\n\n  <\/tr>\n\n\n\n\n  <tr>\n\n\n\n\n   <td><a href=\"\/main\/maps\/other\/chcorpctr.htm\">Churchman&#8217;s Corporate Center<\/a><br>\n\n\n\n\n   84A Christiana Road<br>\n\n\n\n\n   New Castle, DE 19720<\/td>\n\n\n\n\n   <td><a href=\"\/main\/maps\/other\/doverlocat.html\">Dover office <\/a><br>\n\n\n\n\n   905 S.Governors Ave<br>\n\n\n\n\n   Dover, DE 19904<\/td>\n\n\n\n\n   <td><a href=\"\/main\/maps\/other\/chdspenf.htm\">Georgetown Professional Park<\/a><br>\n\n\n\n\n   20105 Office Circle<br>\n\n\n\n\n   Georgetown, DE 19947<\/td>\n\n\n\n\n  <\/tr>\n\n\n\n\n <\/tbody>\n\n\n\n\n<\/table>\n\n\n\n\n\n\n\n\n\n<h2>PAYMENT ADDRESSES:<\/h2>\n\n\n\n\n\n\n\n\n\n<p><em>Regularly scheduled child support payments must be made by check or money order only. Effective February 17, 2009 child support payments will not be accepted in the Dover and Georgetown offices. All child support payments must be mailed to the appropriate PO Box listed below.<\/em><\/p>\n\n\n\n\n\n\n\n\n\n<ul>\n\n\n\n\n <li><strong>Child Support Payments &#8211; from Employers and Other State&#8217;s IV-D Agencies:<\/strong><br>\n\n\n\n\n P.O. Box 12287 Wilmington, DE 19850<\/li>\n\n\n\n\n <li><strong>Child Support Payments &#8211; from Non-Custodial Parent\/Obligor:<\/strong><br>\n\n\n\n\n P.O. Box 12831 Wilmington, DE 19850<\/li>\n\n\n\n\n <li><strong>Other Special Payments:<\/strong><br>\n\n\n\n\n P.O. Box 12811 Wilmington, DE 19850<\/li>\n\n\n\n\n<\/ul>\n\n\n\n\n\n\n\n\n\n<h2>\u00a0<\/h2>\n\n\n\n\n\n\n\n\n\n<p>\u00a0<\/p>\n\n\n\n\n  <!--[END]-->\n\n\n  \n\n\n      <\/div>\n\n\n    <\/div>\n\n\n  <\/div><!-- \/container -->\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Listen DCSS Contact Information Child Support Services Menu Home About Contact Information Office Locations Sections &#038; Programs Services Applications &#038; Forms Brochures, Flyers &#038; Posters Customer Websites Direct Deposit Enforcement Measures Establish Paternity Medical Support Modify Support Payment Collection Stored Value Card Information FAQ For Employers For Military Glossary of Terms Regulations Reports &#038; Statistics [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-164","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dhss.delaware.gov\/dcss\/wp-json\/wp\/v2\/pages\/164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dhss.delaware.gov\/dcss\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dhss.delaware.gov\/dcss\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/dcss\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/dcss\/wp-json\/wp\/v2\/comments?post=164"}],"version-history":[{"count":0,"href":"https:\/\/dhss.delaware.gov\/dcss\/wp-json\/wp\/v2\/pages\/164\/revisions"}],"wp:attachment":[{"href":"https:\/\/dhss.delaware.gov\/dcss\/wp-json\/wp\/v2\/media?parent=164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}