{"id":478,"date":"2025-02-25T16:23:44","date_gmt":"2025-02-25T16:23:44","guid":{"rendered":"https:\/\/dhss.delaware.gov\/ddds\/intake\/"},"modified":"2025-06-10T14:47:17","modified_gmt":"2025-06-10T19:47:17","slug":"intake","status":"publish","type":"page","link":"https:\/\/dhss.delaware.gov\/ddds\/intake\/","title":{"rendered":"intake ~  Intake  &#8211; Delaware Health and Social Services &#8211; State of Delaware"},"content":{"rendered":"<div data-swiftype-index=\"true\">\r\n\r\n\r\n\r\n\r\n\r\n  <br>\r\n\r\n\r\n  \r\n\r\n\r\n  <div class=\"container\" id=\"main_header\"> <!-- BEGIN readspeaker div -->\r\n\r\n\r\n    <div class=\"rs_skip rsbtn rs_preserve\" id=\"readspeaker_button1\">\r\n\r\n\r\n      <a accesskey=\"L\" class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&#038;lang=en_us&#038;readid=main_content&#038;url=https:\/\/dhss.delaware.gov\/ddds\/intake.html\" title=\"Listen to this page using ReadSpeaker\">\r\n\r\n\r\n        <span class=\"rsbtn_left rsimg rspart\"><span class=\"rsbtn_text\"><span>Listen<\/span><\/span><\/span>\r\n\r\n\r\n        <span class=\"rsbtn_right rsimg rsplay rspart\"><\/span>\r\n\r\n\r\n      <\/a>\r\n\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- END readspeaker div -->\r\n\r\n\r\n    \r\n\r\n\r\n    \r\n\r\n\r\n    <header class=\"pull-left\">\r\n\r\n\r\n      <h1><!--[type=EDIT name=\"Page Title\"]--><\/h1><h1>Applicant Services<\/h1><h1><!--[END]--><\/h1>\r\n\r\n\r\n    <\/header>\r\n\r\n\r\n  <\/div><br>\r\n\r\n\r\n \r\n\r\n\r\n  <div class=\"container\">\r\n\r\n\r\n    <div class=\"row\">\r\n\r\n\r\n      <div class=\"col-md-3\" id=\"leftCol\">\r\n\r\n\r\n        <div class=\"panel-group\" id=\"accordion\">\r\n\r\n\r\n          <div class=\"panel sectionmenu_panel\">\r\n\r\n\r\n            <div class=\"panel-heading\">\r\n\r\n\r\n              <p class=\"panel-title\"><a class=\"agency_nav\" data-parent=\"#accordion\" data-toggle=\"collapse\" href=\"#collapseOne\"><strong><i class=\"fa fa-align-justify fa-fw\"><\/i> Developmental Disabilities Menu<\/strong><\/a><\/p>\r\n\r\n\r\n            <\/div>\r\n\r\n\r\n\r\n\r\n\r\n            <div class=\"panel-collapse collapse in\" id=\"collapseOne\">\r\n\r\n\r\n              <div class=\"panel-body\" id=\"clf_nav\">\r\n\r\n\r\n                  <ul class=\"nav nav-stacked nav-pills-clf\" id=\"agency_sidebar\">\r\n    <li><a href=\"\/ddds\/\"><h2>Home <i class=\"fa fa-home fa-fw\"><\/i><\/h2><\/a><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#agency_sidebar\" data-toggle=\"collapse\" href=\"#HomeMenu\"><h2>About <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"HomeMenu\">\r\n    <li>\r\n      <a href=\"\/ddds\/about.html\">About DDDS<\/a>\r\n    <\/li>\r\n      <li>\r\n      <a href=\"\/ddds\/contact.html\">Contact<\/a>\r\n    <\/li>\r\n      <li>\r\n        <a href=\"\/ddds\/dac.html\">DDDS Advisory Council<\/a>\r\n      <\/li>\r\n    <li>\r\n      <a href=\"\/ddds\/newandmedia.html\">News &#038; Media<\/a>\r\n    <\/li>\r\n      <li>\r\n        <a href=\"\/wp-content\/uploads\/sites\/5\/ddds\/pdf\/DDDS_orgchart.pdf\">Organizational Chart<\/a>\r\n    <\/li>\r\n  <\/ul><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#ServicesMenu\"><h2>Services <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"ServicesMenu\">  \r\n    <li>\r\n      <a href=\"\/ddds\/intake.html\">Apply for Services<\/a>\r\n    <\/li>\r\n      <li>\r\n      <a href=\"\/ddds\/authproviders.html\">Authorized Providers<\/a>\r\n    <\/li>\r\n      \r\n    <li>\r\n      <a href=\"\/ddds\/comserv.html\">Home and Community Based Services (HCBS)<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/ddds\/fss.html\">Individuals and Families<\/a>\r\n    <\/li>\r\n        <li>\r\n      <a href=\"\/ddds\/information.html\">Information and Resources<\/a>\r\n    <\/li>\r\n        <li>\r\n          <a href=\"\/ddds\/emp_first.html\">Pathways to Employment<\/a>\r\n    <\/li>\r\n      \r\n    <li>\r\n      <a href=\"\/ddds\/adt_spec_pop_prg.html\">Respite<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/ddds\/stockley.html\">Stockley Center<\/a>\r\n    <\/li>\r\n  \r\n  <\/ul><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#InformationMenu\"><h2>Information <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"InformationMenu\">\r\n    <li>\r\n      <a href=\"\/ddds\/comedadv.html\">Community Education and Advocacy<\/a>\r\n    <\/li>\r\n           \r\n      \r\n         <li>\r\n      <a href=\"https:\/\/m.facebook.com\/DelawareDDDS\/\">DDDS Facebook Page<\/a>\r\n    <\/li>\r\n   \r\n\r\n    <li>\r\n      <a href=\"\/ddds\/forms.html\">Forms<\/a>\r\n    <\/li>\r\n      \r\n       <li>\r\n      <a href=\"\/ddds\/dsp.html\">For Direct Support Professionals<\/a>\r\n    <\/li>\r\n        <li>\r\n      <a href=\"\/ddds\/providercontract.html\">For Providers<\/a>\r\n    <\/li>\r\n      \r\n        <li>\r\n      <a href=\"\/ddds\/nursing_forms.html\">Nursing<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/ddds\/pubs.html\">Publications<\/a>\r\n    <\/li>\r\n   <li>\r\n      <a href=\"https:\/\/hssdedhssprod.wellsky.com\/assessments\/?WebIntake=9A2787C9-BDCF-449A-BFD7-59B32DD77BE7\">Report Abuse<\/a>\r\n    <\/li>\r\n   \r\n    <li>\r\n      <a href=\"\/ddds\/repstats.html\">Reports and Statistics<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/ddds\/training.html\">Training<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/ddds\/volservices.html\">Volunteer<\/a>\r\n    <\/li>\r\n  \r\n  <\/ul><\/li>\r\n <!--   <li><a id=\"SocialMenuHeader\"><h2>Connect <i class=\"fa fa-thumbs-o-up fa-fw\"><\/i><\/h2><\/a>\r\n  <ul id=\"SocialMenu\">\r\n    <li class=\"facebook\"><a href=\"https:\/\/www.facebook.com\/DEPublicHealth\" title=\"Division of Public Health Facebook Page\" target=\"_blank\"><i class=\"fa fa-facebook-square fa-lg\"><\/i> Facebook<\/a><\/li>\r\n    <li class=\"twitter\"><a href=\"https:\/\/twitter.com\/Delaware_DHSS\" title=\"Delaware Health and Social Services Twitter Account\" target=\"_blank\"><i class=\"fa fa-twitter-square fa-lg\"><\/i> Twitter<\/a><\/li>\r\n   <li class=\"googleplus\"><a href=\"#\"><i class=\"fa fa-google-plus-square fa-lg\"><\/i> Google +<\/a><\/li>\r\n    <li class=\"flickr\"><a href=\"#\"><i class=\"fa fa-flickr fa-lg\"><\/i> Flickr<\/a><\/li>\r\n    <li class=\"youtube\"><a href=\"#\"><i class=\"fa fa-youtube-square fa-lg\"><\/i> Youtube<\/a><\/li>\r\n    <li class=\"instagram\"><a href=\"#\"><i class=\"fa fa-instagram fa-lg\"><\/i> Instagram<\/a><\/li>\r\n    <li class=\"linkedin\"><a href=\"#\"><i class=\"fa fa-linkedin-square fa-lg\"><\/i> Linkedin<\/a><\/li>\r\n    <li class=\"pinterest\"><a href=\"#\"><i class=\"fa fa-pinterest-square fa-lg\"><\/i> Pinterest<\/a><\/li>\r\n  <\/ul>\r\n<\/li>  -->\r\n<\/ul>\r\n\r\n\r\n\r\n\r\n              <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n\r\n          <\/div>\r\n\r\n\r\n        <\/div><br>\r\n\r\n\r\n      <\/div>\r\n\r\n\r\n\r\n\r\n\r\n      <div class=\"col-md-9\" id=\"main_content\"> \r\n\r\n\r\n  <!--[type=HTMLEDIT name=\"Content\"]-->\r\n\r\n\r\n<!DOCTYPE html>\r\n<title> Applicant Services   &#8211; <!--#include virtual=\"\/dhss\/inc\/site_title_name.shtml\" --> &#8211; Applicant Services <\/title>\r\n    <style>\r\n.collapsible {\r\n  background-color: #C35667;\r\n  color: white;\r\n  cursor: pointer;\r\n  padding: 10px;\r\n  width: 70%;\r\n  border: solid;\r\n  text-align: left;\r\n  outline: none;\r\n  font-size: 17px;\r\n}\r\n\r\n.active, .collapsible:hover {\r\n  background-color: #Ec8b9b;\r\n}\r\n\r\n.content {\r\n  padding: 0 18px;\r\n  display: none;\r\n  overflow: hidden;\r\n       }\r\n.image-container {\r\n        flex: 1;\r\n        max-width: 30%;\r\n      }\r\n.image-container img{\r\n        width: 100%;\r\n        height: auto;\r\n      }\r\n\r\n<\/style>\r\n\r\n<!-- Intro -->\r\n\r\n<div>\r\n\r\n\r\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/Intakepic-1-scaled.jpg\" alt=\"A picture of two individuals playing music\" style= \"display: block; width: 85%;height: auto;\"><\/div><br\/><br\/>\r\n\r\n<div>\r\nWelcome to the DDDS Eligibility page!\r\nThis page should only be used to apply for services and supports from <a href = \"https:\/\/dhss.delaware.gov\/dhss\/ddds\/comserv.html\" target = \"_blank\">Division of Developmental Disabilities Services<\/a> or <a href = \"https:\/\/dhss.delaware.gov\/dhss\/ddds\/emp_first.html\" target = \"_blank\"> Pathways to Employment<\/a>. Each desired program must be applied to individually. Applications can be fully completed, managed, and tracked online. Please review the appropriate resources section to find documentation to support the application completion process. When you are ready to apply online, click the link below. <\/div>\r\n<br>\r\n\r\n\r\n<p><a href=\"https:\/\/portal.therapservices.net\/de\" style=\"font-size: 25px; text-decoration: underline\" target=\"_blank\">Click Here to Apply Online!<\/a><\/p>\r\n\r\n<br>\r\n<p style=\"font-weight:bold; color: #8B0000; font-size: 25px;\">Resources<\/p>\r\n\r\n<!-- DDDS App Button -->\r\n\r\n<button type=\"button\" class=\"collapsible\">Division of Developmental Disabilities Services Application Resources<\/button>\r\n<div class=\"content\">\r\n<p style=\"font-weight: bold; font-size: 17px\">Division of Developmental Disabilities Services Application Resources<\/p>\r\n<p> Online Applications:<\/p>\r\n<ol type= \"a\">\r\n\r\n  <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7511\" target=\"blank_\">DDDS Online Application Guidance<\/a> | <a href=\"https:\/\/help.therapservices.net\/s\/article\/7577\" target=\"blank_\">Downloadable<\/a>\r\n  <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7576\" target=\"blank_\">DDDS Online Application Frequently Asked Questions<\/a>\r\n  <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7949\" target=\"blank_\">Short Video: Sign-up<\/a>\r\n  <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7950\" target=\"blank_\">Short Video: Application Errors<\/a>\r\n  <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7948\" target=\"blank_\">Short Video: Submit Additional Documents<\/a>\r\n  <li>Complete Online in <a href=\"https:\/\/na3.docusign.net\/Member\/PowerFormSigning.aspx?PowerFormId=43231ec2-3906-419d-ae37-31c08a42b542&amp;env=na3&amp;acct=ee51b973-8d6a-4651-b7b6-bd2f815f4edb&amp;v=2\">Spanish<\/a> | <a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/Instructions_Web-based_application_Spanish.pdf\">Instructions<\/a>\r\n<\/li><\/ol>\r\n<p>A paper application to print, complete, and send via email, fax or brought to a DDDS office:<\/p>\r\n  <ol type=\"a\">\r\n      <li>Instructions (<a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/Instructions_Paper_application_English.pdf\">English<\/a> | <a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/Instructions_Paper_application_Spanish.pdf\">Spanish<\/a>)\r\n  <li>Paper Application (<a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/DDDSEnglish25.pdf\">English<\/a> | <a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/DDDSSpanish25.pdf\">Spanish<\/a>)\r\n<\/li>\r\n<\/ol>\r\n<p>DDDS Eligibility Criteria: (<a href=\"https:\/\/regulations.delaware.gov\/AdminCode\/title16\/Department%20of%20Health%20and%20Social%20Services\/Division%20of%20Developmental%20Disabilities%20Services\/2100.pdf\">English<\/a> | <a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/DDDS_2100_Eligibility_Criteria_Spanish.pdf\">Spanish<\/a>)<\/p>\r\n<p>List of Standardized Assessments to Determine Eligibility: (<a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/assessmentslist2024_English.pdf\">English<\/a> | <a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/assessmentslist2024_Spanish.pdf\">Spanish<\/a>)<\/p>\r\n<p>If you have any questions, we are here to help. Contact us at: 302-744-9700 or 866-552-5758 Option 2.<\/p>\r\n\r\n\r\n<button type=\"button\" class=\"collapsible\">What to expect once you have submitted your application:<\/button>\r\n<div class=\"content\">\r\n<p style=\"padding-left: 25px;\">1. A letter is sent that acknowledges receipt of the application within 7 days. It will include documentation needed to complete the application;<\/p>\r\n<p style=\"padding-left: 25px;\">2. DDDS staff will ensure the application includes the information needed for a complete application for an appropriate decision on eligibility;<\/p>\r\n<p style=\"padding-left: 25px;\">3. An eligibility determination will be made within 30 days of a complete application. A letter will be sent notifying you of the determination and next steps.<\/p>\r\n<\/div>\r\n<p>\r\n<\/p>\r\n<button type=\"button\" class=\"collapsible\">Next Steps if you are determined eligible:<\/button>\r\n<div class=\"content\">\r\n<p>\r\nBased on the information you provided through the application process, DDDS will refer you to the appropriate case manager to help meet your needs. There are three types of case managers:<\/p>\r\n<p style=\"padding-left: 25px;\">1. Community Navigators, provided through the Columbus Organization;<\/p>\r\n<p style=\"padding-left: 25px;\">2. DDDS Support Coordinators;<\/p>\r\n<p style=\"padding-left: 25px;\">3. DDDS Family Resource Coordinator.<\/p>\r\n<p>Once your case has been referred to the appropriate manager, you should expect to be contacted within 30 days. The case manager works to support the applicant by assessing the needs of the individual receiving services and to help identify resources to support the individual&#8217;s goals and the family as a whole.<\/p>\r\n<p>It is important to know that an application to DDDS is not an application for waiver services. Waiver services are accessed by applying for the HCBS Lifespan Waiver, a process you and your case manager will pursue together.<\/p>\r\n<\/div>\r\n\r\n<button type=\"button\" class=\"collapsible\">DDDS Eligibility Appeals Process:<\/button>\r\n<div class=\"content\">\r\n<p>\r\nIf you disagree with the eligibility determination, you have a right to appeal the decision. You will receive written information on the options to appeal the decision with the eligibility determination. If you require additional information, you may contact the Appeal Committee Chairperson at (302) 744-9628.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<br>\r\n\r\n\r\n\r\n<!-- PTE APP Button-->\r\n<button type=\"button\" class=\"collapsible\">Pathways to Employment Application Resources<\/button>\r\n<div class=\"content\">\r\n<p style=\"font-weight: bold; font-size: 17px\">Pathways to Employment Application Resources<\/p>\r\n<p>Online Applications:\r\n<ol type= \"a\">\r\n      <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7831\" target=\"blank_\">PTE Online Application Guidance<\/a>\r\n   <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7949\" target=\"blank_\">Short Video: Sign-up<\/a>\r\n  <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7950\" target=\"blank_\">Short Video: Application Errors<\/a>\r\n  <li><a href=\"https:\/\/help.therapservices.net\/s\/article\/7948\" target=\"blank_\">Short Video: Submit Additional Documents<\/a>     \r\n<\/li><\/ol>\r\n<p>Paper Applications:<\/p>\r\n<ol type= \"a\">\r\n      <li>A fillable application (<a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/PTEEnglish25.pdf\" target=\"blank_\">English<\/a>|<a href=\"\/wp-content\/uploads\/sites\/5\/2025\/06\/PTESpanish25.pdf\" target=\"blank_\">Spanish<\/a>) to complete and email to <a href=\"mailto:DHSS_DDDS_Day_Employment@Delaware.gov\">DHSS_DDDS_Day_Employment@Delaware.gov<\/a>\r\n\r\n\r\n<\/li>\r\n<\/ol>\r\n<\/div>\r\n<br>\r\n<br>\r\n\r\n<!-- End Resources -->\r\n<p>If you or a loved one need to apply for Medicaid, click <a href=\"https:\/\/assist.dhss.delaware.gov\">here<\/a>.<\/p>\r\n\r\n\r\n\r\n\r\n<br>\r\n<script>\r\nvar coll = document.getElementsByClassName(\"collapsible\");\r\nvar i;\r\n\r\nfor (i = 0; i < coll.length; i++) {\r\n  coll[i].addEventListener(\"click\", function() {\r\n    this.classList.toggle(\"active\");\r\n    var content = this.nextElementSibling;\r\n    if (content.style.display === \"block\") {\r\n      content.style.display = \"none\";\r\n    } else {\r\n      content.style.display = \"block\";\r\n    }\r\n  });\r\n}\r\n<\/script>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Listen Applicant Services Developmental Disabilities Menu Home About About DDDS Contact DDDS Advisory Council News &#038; Media Organizational Chart Services Apply for Services Authorized Providers Home and Community Based Services (HCBS) Individuals and Families Information and Resources Pathways to Employment Respite Stockley Center Information Community Education and Advocacy DDDS Facebook Page Forms For Direct Support [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-478","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/pages\/478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/comments?post=478"}],"version-history":[{"count":12,"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/pages\/478\/revisions"}],"predecessor-version":[{"id":615,"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/pages\/478\/revisions\/615"}],"wp:attachment":[{"href":"https:\/\/dhss.delaware.gov\/ddds\/wp-json\/wp\/v2\/media?parent=478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}