Responding to an Incident Report

Use the Facility Incident Response Portal to respond to a reported incident of abuse, neglect, mistreatment, financial exploitation or complaint about patient/client rights, quality of care, staffing, HIPPA or security concerns,

The Division of Health Care Quality provides all facilities with user IDs and passwords for the Incident Response Portal. For assistance using this portal, contact DHSS_DHCQ_WELLSKY_SUPPORT@DELAWARE.GOV.

Resources

• Video: Wellsky Providers Workflow: Reporting Incidents for DHCQ
• Wellsky Provider Incident Management User Guide – Acute Care
• Wellsky Provider Incident Management User Guide — Long Term Care