{"id":449,"date":"2025-02-25T16:28:01","date_gmt":"2025-02-25T16:28:01","guid":{"rendered":"https:\/\/dhss.delaware.gov\/dhcq\/reportabuse\/"},"modified":"2025-08-04T10:30:53","modified_gmt":"2025-08-04T14:30:53","slug":"reportabuse","status":"publish","type":"page","link":"https:\/\/dhss.delaware.gov\/dhcq\/reportabuse\/","title":{"rendered":"reportabuse ~  Report Abuse  &#8211; Delaware Health and Social Services &#8211; State of Delaware"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_wp_text]<\/p>\r\n<div data-swiftype-index=\"true\">\r\n<div class=\"container\" id=\"main_header\">\r\n<p>    <!-- BEGIN readspeaker div --><\/p>\r\n<div class=\"rs_skip rsbtn rs_preserve\" id=\"readspeaker_button1\">\r\n<p>      <a class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&amp;lang=en_us&amp;readid=main_content&amp;url=https:\/\/dhss.delaware.gov\/dhcq\/reportabuse.html\" title=\"Listen to this page using ReadSpeaker\"><\/a><\/p>\r\n<p><a class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&amp;lang=en_us&amp;readid=main_content&amp;url=https:\/\/dhss.delaware.gov\/dhcq\/reportabuse.html\" title=\"Listen to this page using ReadSpeaker\"><\/a><\/p>\r\n<p><a class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&amp;lang=en_us&amp;readid=main_content&amp;url=https:\/\/dhss.delaware.gov\/dhcq\/reportabuse.html\" title=\"Listen to this page using ReadSpeaker\"><\/p>\r\n<p><span class=\"rsbtn_left rsimg rspart\"><span class=\"rsbtn_text\"><span>Listen<\/span><\/span><\/span><\/p>\r\n<p><span class=\"rsbtn_right rsimg rsplay rspart\"><\/span><\/p>\r\n<p><\/a><\/p>\r\n<p><a class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&amp;lang=en_us&amp;readid=main_content&amp;url=https:\/\/dhss.delaware.gov\/dhcq\/reportabuse.html\" title=\"Listen to this page using ReadSpeaker\"><\/a><\/p>\r\n<p><a class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&amp;lang=en_us&amp;readid=main_content&amp;url=https:\/\/dhss.delaware.gov\/dhcq\/reportabuse.html\" title=\"Listen to this page using ReadSpeaker\">      <\/a><\/p>\r\n<\/div>\r\n<!-- END readspeaker div -->\r\n<header class=\"pull-left\">\r\n<h1><!--[type=EDIT name=\"Page Title\"]--><!--[END]--><\/h1>\r\n<\/header>\r\n<\/div>\r\n<div class=\"container\">\r\n<div class=\"row\">\r\n<div class=\"col-md-3\" id=\"leftCol\">\r\n<div class=\"panel-group\" id=\"accordion\">\r\n<div class=\"panel sectionmenu_panel\">\r\n<div class=\"panel-heading\">\r\n<p class=\"panel-title\"><a class=\"agency_nav\" data-parent=\"#accordion\" data-toggle=\"collapse\" href=\"#collapseOne\"><strong><i class=\"fa fa-align-justify fa-fw\"><\/i> Health Care Quality Menu<\/strong><\/a><\/p>\r\n<\/div>\r\n<div class=\"panel-collapse collapse in\" id=\"collapseOne\">\r\n<div class=\"panel-body\" id=\"clf_nav\">\r\n<ul class=\"nav nav-stacked nav-pills-clf\" id=\"agency_sidebar\">\r\n<li><a href=\"\/dhcq\/\"><br><h2>Home <i class=\"fa fa-home fa-fw\"><\/i><\/h2>\r\n<p><\/a><\/p>\r\n<p><a href=\"\/dhcq\/\"><\/a><\/p>\r\n<p><a href=\"\/dhcq\/\"><\/a><\/p>\r\n<\/li>\r\n<li class=\"toplevel\"><a data-parent=\"#agency_sidebar\" data-toggle=\"collapse\" href=\"#HomeMenu\"><br><h2>About <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2>\r\n<p><\/a><\/p>\r\n<p><a data-parent=\"#agency_sidebar\" data-toggle=\"collapse\" href=\"#HomeMenu\"><\/a><\/p>\r\n<p><a data-parent=\"#agency_sidebar\" data-toggle=\"collapse\" href=\"#HomeMenu\"><\/a><\/p>\r\n<ul class=\"panel-collapse collapse\" id=\"HomeMenu\">\r\n<li>\r\n      <a href=\"\/dhcq\/about.html\">About DHCQ<\/a><\/li>\r\n<p>&lt;!&#8211;<\/p>\r\n<li>\r\n      <a href=\"\/dhcq\/sections.html\">Sections &amp; Programs<\/a><\/li>\r\n<p>&#8211;&gt;<\/p>\r\n<li>\r\n      <a href=\"\/dhcq\/faq.html\">FAQs<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/contact.html\">Contact Information<\/a><\/li>\r\n<li>\r\n           <a href=\"\/dhcq\/sitemap.html\">Sitemap<\/a><\/li>\r\n<\/ul>\r\n<\/li>\r\n<li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#ServicesMenu\"><br><h2>Services <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2>\r\n<p><\/a><\/p>\r\n<p><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#ServicesMenu\"><\/a><\/p>\r\n<p><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#ServicesMenu\"><\/a><\/p>\r\n<ul class=\"panel-collapse collapse\" id=\"ServicesMenu\">\r\n<li>\r\n    <a href=\"\/dhcq\/default.aspx\">Adult Abuse Registry<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/ohflcmain.html\">Acute and Outpatient Care<\/a><\/li>\r\n<li>\r\n        <a href=\"https:\/\/backgroundcheckcenter.dhss.delaware.gov\/\">Background Check Center (BCC) <\/a><\/li>\r\n<li>\r\n        <a href=\"\/dhcq\/enfinfo.html\">Enforcement Information <\/a><\/li>\r\n<li>\r\n        <a href=\"\/dhcq\/licandcertmain.html\">Licensing and Certification<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/cnareg.html\">Certified Nursing Assistant Registry or CNA Registry<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/bgchks.html\">Criminal Background Checks and Drug Screening<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/investigationsmain.html\">Investigations<\/a><\/li>\r\n<\/ul>\r\n<\/li>\r\n<li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#InformationMenu\"><br><h2>Information <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2>\r\n<p><\/a><\/p>\r\n<p><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#InformationMenu\"><\/a><\/p>\r\n<p><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#InformationMenu\"><\/a><\/p>\r\n<ul class=\"panel-collapse collapse\" id=\"InformationMenu\">\r\n<li>\r\n      <a href=\"\/dhcq\/emergencypreparedness.html\">Emergency Preparedness<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/glossary.html\">Glossary of Terms <\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/licfac.html\">Licensed Facilities <\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/pubs.html\">Publications &amp; Forms<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/regulations.html\">Regulations<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/links.html\">Related Links<\/a><\/li>\r\n<li>\r\n      <a href=\"\/dhcq\/surveyreports.html\">Survey Reports<\/a><\/li>\r\n\r\n<\/ul>\r\n<\/li>\r\n\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div class=\"col-md-9\" id=\"main_content\">\r\n<p>  <!--[type=HTMLEDIT name=\"Content\"]--><\/p>\r\n<h1>Report Abuse or Response to a report of Abuse<\/h1>\r\n<div class=\"myDiv\">\r\n<section>\r\n<h2>Report Abuse<\/h2>\r\n<p>To report an incident of abuse, neglect, mistreatment, financial exploitation or have a complaint about patient\/client rights, quality of care, staffing, HIPPA concerns, or security concerns, etc.  please use the DHCQ Incident Reporting System by selecting the On Line Portal button below.  Not sure if you should report contact us anyway. We will take care of the rest.<\/p>\r\n<p><a href=\"https:\/\/hssdedhssprod.wellsky.com\/assessments\/?WebIntake=9A2787C9-BDCF-449A-BFD7-59B32DD77BE7\" target=\"_blank\">On Line Portal<\/a><\/p>\r\n<p><a href=\"https:\/\/training.wellsky.com\/delaware\/\" target=\"_blank\">Instructions on How to complete the Online report.  <\/a><br>Select the video titled<b> DHSS Provider Workflow <\/b> Completing the DE DHSS Online Incident Reporting Form.<br>This form and video is for anyone to report an incident.<\/p>\r\n<\/section>\r\n<\/div>\r\n<div class=\"myDiv\">\r\n<section>\r\n<h2>\r\nFacility access to respond to incident report<\/h2>\r\n<p><a href=\"https:\/\/hssdedhssprod.wellsky.com\/humanservices\/Pages\/Login.aspx?ReturnUrl=%2Fhumanservices%2F\" target=\"_blank\">Facility Online response portal<\/a><br>(DHCQ has provided your facility with user ids and passwords for this new report portal site.)<\/p>\r\n<p>For assistance using this portal please contact <a href=\"mailto:DHSS_DHCQ_WELLSKY_SUPPORT@DELAWARE.GOV\">DHSS_DHCQ_WELLSKY_SUPPORT@DELAWARE.GOV<\/a><\/p>\r\n<p><a href=\"https:\/\/training.wellsky.com\/delaware\/\" target=\"_blank\"> Watch a video on How to respond to an incident report.  <\/a><br>Scroll down to the middle of the page. Select DHCQ (Division of Healthcare Quality) Acute or LTC(Long Term Care) for short video.<\/p>\r\n<p><a href=\"\/wp-content\/uploads\/sites\/6\/2025\/05\/DHCQAcuteCareProviderIncidentManagementTrainingGuide_1142025.pdf\"> Downloadable PDF File of Incident Management Training Guide for Acute Care Providers<\/a><\/p>\r\n<p><a href=\"\/wp-content\/uploads\/sites\/6\/2025\/05\/DEDHCQLTCProviderIncidentManagementUserGuide04252025.pdf\">Downloadable PDF File of Incident Management Training Guide for Long Term Care Providers<\/a><\/p>\r\n<\/section>\r\n<\/div>\r\n<p><!--[END]-->\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<!-- \/container -->\r\n<\/div>\r\n<p>[\/vc_wp_text][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_wp_text] Listen Health Care Quality Menu Home About About DHCQ &lt;!&#8211; Sections &amp; Programs &#8211;&gt; FAQs Contact Information Sitemap Services Adult Abuse Registry Acute and Outpatient Care Background Check Center (BCC) Enforcement Information Licensing and Certification Certified Nursing Assistant Registry or CNA Registry Criminal Background Checks and Drug Screening Investigations Information Emergency Preparedness Glossary of [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-449","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/pages\/449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/comments?post=449"}],"version-history":[{"count":8,"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/pages\/449\/revisions"}],"predecessor-version":[{"id":931,"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/pages\/449\/revisions\/931"}],"wp:attachment":[{"href":"https:\/\/dhss.delaware.gov\/dhcq\/wp-json\/wp\/v2\/media?parent=449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}