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Services and Programs for the Aging Population

Abuse, Neglect, Exploitation and Advocacy

  • Long Term Care Facility Enforcement Information
    This Web page provides information about the enforcement actions that the Division of Long Term Care Residents Protection is authorized to impose in the case of violations of Delaware laws or regulations pertaining to long term care services/facilities. The State laws include the Adult Abuse Registry Law, the Criminal Background Check Law, the Resident/Patient Abuse and Neglect Law, and the State law regarding nursing homes and other long term care facilities. This Web page also provides information about the enforcement actions that the Centers for Medicare & Medicaid Services can impose in the case of non-compliance with federal regulations pertaining to Medicare/Medicaid-certified nursing homes. The page gives links to the relevant sections regarding enforcment actions in the Delaware Code and the Code of Federal Regulations.

    Enforcement information is provided by the Division of Long Term Residents Protection (DLTCRP). For more information, please visit the DLTCRP website. To make complaints about long term care facilities and resident abuse, mistreatment, neglect, or financial exploitation contact DLTCRP via their Complaint and Incident Reporting information.
  • Long Term Care Ombudsman Program
    The Long Term Care Ombudsman advocates for residents who live in long-term care facilities, and those who live in the community and receive home and community-based services from providers. The Ombudsman program investigates and resolves complaints on behalf of these residents.