DocuWare Invoice Management
Delaware Department of Health and Social Services – Division of Substance Abuse & Mental Health (DHSS DSAMH) has implemented a document management and workflow solution in DocuWare to gain better control of processes for submitting, approving and storing invoices. DocuWare for Invoice Processing provides a seamless solution for invoice management by capturing other electronic invoices and triggering approval workflows based on business rules to ensure accurate and rapid processing and payments.
Beginning with FY24:
- All invoices submitted after July 1, 2023, (CR, Fixed Rate, Fixed Rate SUDS NARR (1-3), FFS-IMD, FFS-SUD, FFS-PROMISE, Operational, and GSS) are submitted through email to the Business Operations Mailbox dsamhbusinessoperations@delaware.gov and will be manually uploaded into DocuWare by OSEC staff.
| Topic | Training Powerpoint Slides | Training Documentation |
|---|---|---|
| Policy Overview | DOC | |
| Eligibility and Enrollment | DOC | |
| Invoicing through DocuWare | DOC | |
| Invoice Monitoring for CR Contracts | DOC | |
| Docuware FTP Upload Overview |