{"id":425,"date":"2025-02-25T16:39:49","date_gmt":"2025-02-25T16:39:49","guid":{"rendered":"https:\/\/dhss.delaware.gov\/otsa\/home\/"},"modified":"2025-05-15T02:01:06","modified_gmt":"2025-05-15T07:01:06","slug":"home","status":"publish","type":"page","link":"https:\/\/dhss.delaware.gov\/otsa\/","title":{"rendered":"home ~ Delaware Health and Social Services &#8211; State of Delaware"},"content":{"rendered":"<!-- B E G I N   M A I N   C O N T E N T -->\r\n<div data-swiftype-index='true'>\r\n  <div id=\"dhss_head\">\r\n    <div class=\"container\" id=\"main_header\">\r\n      <img decoding=\"async\" src=\"\/wp-content\/uploads\/dhss\/img\/dhss_menu_logo.jpg\" alt=\"Delaware Health and Social Services logo\" class=\"float-left img-responsive hidden-xs\" \/>\r\n      <h1 style=\"padding-top: 4px;\">Office of the Secretary &#8211; Administration<\/h1>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n<img decoding=\"async\" id=\"heroImage\" src=\"\/wp-content\/uploads\/sites\/7\/otsa\/img\/dms_hero_image.jpg\" width=\"100%\" \/>\r\n<!-- BEGIN FEATURED SERVICES AREA -->\r\n<div id=\"services-background\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n      <div class=\"col-sm-3\">\r\n        <h2><span class=\"font-black\">Featured<\/span><br \/>Services<\/h2>\r\n      <\/div>\r\n      <div class=\"col-sm-3\">\r\n        <br \/>\r\n        <p class=\"text-center\"><a href=\"epqc\/hsrbservice.html\"><i class=\"fa fa-users fa-fw fa-lg\"><\/i> Human Subject Review Board<\/a><\/p>\r\n      <\/div>\r\n      <div class=\"col-sm-3\">\r\n        <br \/>\r\n        <p class=\"text-center\"><a href=\"itpubs.html\"><i class=\"fa fa-desktop fa-fw fa-lg\"><\/i> IT Publications<\/a><\/p>\r\n      <\/div>\r\n      <div class=\"col-sm-3\">\r\n        <br \/>\r\n        <p class=\"text-center\"><a href=\"\/foia.html\"><i class=\"fa fa-info-circle fa-fw fa-lg\"><\/i> FOIA Requests<\/a><\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n<br \/>\r\n<div class=\"container\">\r\n  <div id=\"sections-programs\">\r\n    <h1 class=\"text-center\"><span class=\"font-black\">Sections<\/span> &amp; Programs<\/h1>\r\n    <br \/> \r\n    <div class=\"row\">\r\n      <div class=\"col-md-6\" id=\"main_content\">\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/rmp\/ratemethologyreport.html\">Rate Methodology Information<\/a> &#8211;\r\n          Information about the different rate setting methodologies used by the DHSS Divisions\r\n        <\/p>\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/arms\/\">Audit &amp;    Recovery Management Services (ARMS)<\/a> &#8211; ARMS conducts audits and investigations and also maintains account receivables where public welfare benefits were overpaid to clients by fraud or error.<\/p>\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/bpa\/\">Budget &amp;    Program Analysis\/Revenue Management Services (BPA\/RMS)<\/a> &#8211; BPA\/RMS manages DHSS&#8217;s budget requests, prepares expenditure reports, and provides technical assistance.<\/p>\r\n        <p>&nbsp;&nbsp;  <i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/cmp\/\">Focus Contract Management &amp;   Procurement (CMP)<\/a> CMP \ufffd  Releases Request for Proposals (RFP&#8217;s) and Requests for Information (RFI), reviews and executes Contracts and Agreements, and provides Procurement related assistance.<\/p>\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/fm\/\">Focus Fiscal Management (FM)<\/a> &#8211; FM processes accounts payable, payroll, grants, cash management, cost allocution, payroll, Controller&#8217;s Office financial documents, and other services.<\/p>\r\n        <!--  <p>  <i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/hrm\/\">Human Resources Management (HRM) <\/a> - HRM provides a number of programs including eSTAR, HR training, HR administration, applicant services and Labor Relations\/EEO.<\/p>-->\r\n      <\/div>\r\n      <div class=\"col-md-6\"  id=\"main_content\">\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/hrm\/\">Human Resources Management (HRM) <\/a> &#8211; HRM provides a number of programs including eSTAR, HR training, HR administration, applicant services and Labor Relations\/EEO.<\/p>\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/caresact\/index.html\">Health Care Relief Fund<\/a> &#8211; Funding from the Health Care Relief fund can be used to support COVID-19 related investments made by health care providers.  <\/p>\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/irm\/\">Information Resources Management (IRM)<\/a> &#8211; IRM is in charge of the Help Desk, application, network, and telephone support. They also provide IT training, management, and purchasing.<\/p>\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/lr\/\">Focus Labor Relations <\/a> &#8211; LR provides guidance and advice to supervisors on conduct-related issues and labor issues, and also interprets the Merit Rules and federal labor laws.<\/p>\r\n        <p>&nbsp;&nbsp;<i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/planningunit.html\">Planning Unit<\/a> &#8211; The Planning Unit  Provides planning assistance, carries out special in-depth research and analysis and manages projects in the following cross-cutting areas: strategic planning initiatives, policy and procedure documentation and development, program evaluation, protection of human subjects in research, DHSS Library services, Delaware Telehealth Coalition and DHSS Trauma Informed initiatives.<\/p>\r\n        <!-- <p>  <i class=\"fa fa-caret-right fa-fw\"><\/i><a href=\"\/otsa\/qualitycontrol.html\">Quality Control Unit (QC)<\/a> - Reviews a statistical sample of various public assistance program cases to determine the accuracy of benefits received based on policy and procedure of each program reviewed. Quality Control sends information to the Division of Social Services and the Division of Medicaid and Medical Assistance to use for corrective action to improve customer service to Delaware residents.<\/p>-->\r\n      <\/div>\r\n      <!--[END]-->\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n<!-- \/container -->\r\n<br\/>\r\n<br\/>\r\n<!-- E N D   M A I N   C O N T E N T -->  <br \/>","protected":false},"excerpt":{"rendered":"<p>Office of the Secretary &#8211; Administration FeaturedServices Human Subject Review Board IT Publications FOIA Requests Sections &amp; Programs &nbsp;&nbsp;Rate Methodology Information &#8211; Information about the different rate setting methodologies used by the DHSS Divisions &nbsp;&nbsp;Audit &amp; Recovery Management Services (ARMS) &#8211; ARMS conducts audits and investigations and also maintains account receivables where public welfare benefits [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-425","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages\/425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/comments?post=425"}],"version-history":[{"count":1,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages\/425\/revisions"}],"predecessor-version":[{"id":683,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages\/425\/revisions\/683"}],"wp:attachment":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/media?parent=425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}