{"id":524,"date":"2025-02-25T16:40:15","date_gmt":"2025-02-25T16:40:15","guid":{"rendered":"https:\/\/dhss.delaware.gov\/otsa\/contact-12\/"},"modified":"2025-05-21T00:47:05","modified_gmt":"2025-05-21T05:47:05","slug":"contact","status":"publish","type":"page","link":"https:\/\/dhss.delaware.gov\/otsa\/contact\/","title":{"rendered":"qualitycontrol\/contact ~ Delaware Health and Social Services &#8211; State of Delaware"},"content":{"rendered":"<div data-swiftype-index=\"true\">\r\n\r\n\r\n\r\n\r\n\r\n  <br>\r\n\r\n\r\n  \r\n\r\n\r\n  <div class=\"container\" id=\"main_header\"> \r\n\r\n\r\n    <!-- BEGIN readspeaker div -->\r\n\r\n\r\n    <div class=\"rs_skip rsbtn rs_preserve\" id=\"readspeaker_button1\">\r\n\r\n\r\n      <a accesskey=\"L\" class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&#038;lang=en_us&#038;readid=main_content&#038;url=https:\/\/dhss.delaware.gov\/contact.html\" title=\"Listen to this page using ReadSpeaker\">\r\n\r\n\r\n        <span class=\"rsbtn_left rsimg rspart\"><span class=\"rsbtn_text\"><span>Listen<\/span><\/span><\/span>\r\n\r\n\r\n        <span class=\"rsbtn_right rsimg rsplay rspart\"><\/span>\r\n\r\n\r\n      <\/a>\r\n\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- END readspeaker div -->\r\n\r\n\r\n\r\n\r\n\r\n    <header class=\"pull-left\">\r\n\r\n\r\n      <h1><!--[type=EDIT name=\"Page Title\"]--><!--[END]--><\/h1>\r\n\r\n\r\n    <\/header>\r\n\r\n\r\n  <\/div><br>\r\n\r\n\r\n \r\n\r\n\r\n  <div class=\"container\">\r\n\r\n\r\n    <div class=\"row\">\r\n\r\n\r\n      <div class=\"col-md-3\" id=\"leftCol\">\r\n\r\n\r\n        <div class=\"panel-group\" id=\"accordion\">\r\n\r\n\r\n          <div class=\"panel sectionmenu_panel\">\r\n\r\n\r\n            <div class=\"panel-heading\">\r\n\r\n\r\n              <p class=\"panel-title\"><a class=\"agency_nav\" data-parent=\"#accordion\" data-toggle=\"collapse\" href=\"#collapseOne\"><strong><i class=\"fa fa-align-justify fa-fw\"><\/i> Office of the Secretary &#8211; Administration<\/strong><\/a><\/p>\r\n\r\n\r\n            <\/div>\r\n\r\n\r\n\r\n\r\n\r\n            <div class=\"panel-collapse collapse in\" id=\"collapseOne\">\r\n\r\n\r\n              <div class=\"panel-body\" id=\"clf_nav\">\r\n\r\n\r\n                  <ul class=\"nav nav-stacked nav-pills-clf\" id=\"agency_sidebar\">\r\n    <li><a href=\"\/otsa\/\"><h2>Home <i class=\"fa fa-home fa-fw\"><\/i><\/h2><\/a><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#agency_sidebar\" data-toggle=\"collapse\" href=\"#HomeMenu\"><h2>About <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"HomeMenu\">\r\n    <li>\r\n      <a href=\"\/otsa\/about.html\">About Office of the Secretary &#8211; Administration<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/otsa\/sections.html\">Sections &#038; Programs<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/otsa\/faq.html\">FAQs<\/a>\r\n    <\/li>\r\n   \r\n    <li>\r\n      <a href=\"\/otsa\/contact.html\">Contact Information<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/otsa\/ofclocations.html\">Office Locations<\/a>\r\n    <\/li>\r\n  <\/ul><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#ServicesMenu\"><h2>Services <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"ServicesMenu\">  \r\n\r\n   <!-- <li>\r\n      <a href=\"\/rfp\/dhssrfp.htm\">Funding Opportunities<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/rfp\/dhssrfp.htm\">Requests for Proposals<\/a>\r\n    <\/li>-->\r\n    <li>\r\n      <a href=\"\/otsa\/arms\/reportfraud.html\">Reporting Fraud<\/a>\r\n    <\/li>\r\n  <\/ul><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#InformationMenu\"><h2>Information <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"InformationMenu\">\r\n    <li>\r\n      <a href=\"\/otsa\/epqc\/hsrbservice.html\">Human Subject Review Board<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/otsa\/pubs.html\">Publications &#038; Forms<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/otsa\/repstats.html\">Reports &#038; Statistics<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/otsa\/itpubs.html\">Information Technology Publications<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/otsa\/actmanagement\/actcasemanagement.html\">ACT Case Management<\/a>\r\n    <\/li>\r\n  <\/ul><\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<!-- INFORMATION LINKS: When adding a link, make sure to include the hyperlink tag <a> around the text-->\r\n\r\n\r\n<!--    <li><a id=\"SocialMenuHeader\"><h2>Connect <i class=\"fa fa-thumbs-o-up fa-fw\"><\/i><\/h2><\/a>\r\n  <ul id=\"SocialMenu\">\r\n    <li class=\"facebook\"><a href=\"https:\/\/www.facebook.com\/DEPublicHealth\" title=\"Division of Public Health Facebook Page\" target=\"_blank\"><i class=\"fa fa-facebook-square fa-lg\"><\/i> Facebook<\/a><\/li>\r\n    <li class=\"twitter\"><a href=\"https:\/\/twitter.com\/Delaware_DHSS\" title=\"Delaware Health and Social Services Twitter Account\" target=\"_blank\"><i class=\"fa fa-twitter-square fa-lg\"><\/i> Twitter<\/a><\/li>\r\n    <li class=\"googleplus\"><a href=\"#\"><i class=\"fa fa-google-plus-square fa-lg\"><\/i> Google +<\/a><\/li>\r\n    <li class=\"flickr\"><a href=\"#\"><i class=\"fa fa-flickr fa-lg\"><\/i> Flickr<\/a><\/li>\r\n    <li class=\"youtube\"><a href=\"#\"><i class=\"fa fa-youtube-square fa-lg\"><\/i> Youtube<\/a><\/li>\r\n    <li class=\"instagram\"><a href=\"#\"><i class=\"fa fa-instagram fa-lg\"><\/i> Instagram<\/a><\/li>\r\n    <li class=\"linkedin\"><a href=\"#\"><i class=\"fa fa-linkedin-square fa-lg\"><\/i> Linkedin<\/a><\/li>\r\n    <li class=\"pinterest\"><a href=\"#\"><i class=\"fa fa-pinterest-square fa-lg\"><\/i> Pinterest<\/a><\/li> \r\n  <\/ul>\r\n<\/li>  -->\r\n<\/ul>\r\n\r\n\r\n\r\n\r\n              <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n\r\n          <\/div>\r\n\r\n\r\n        <\/div><br>\r\n\r\n\r\n      <\/div>\r\n\r\n\r\n\r\n\r\n\r\n      <div class=\"col-md-9\" id=\"main_content\"> \r\n\r\n\r\n  <!--[type=HTMLEDIT name=\"Content\"]-->\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<h2>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  Main Office of the Secretary &#8211; Administration Contact Information\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<\/h2>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nRebecca Reichardt, Director<br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  \r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  Herman M. Holloway, Sr. Campus<br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  Main Administration Building, Third Floor<br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  1901 N. Du Pont Highway, Main Bldg.<br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  New Castle, DE 19720<br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  Phone: (302) 255-9000<br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  FAX: (302) 255-4482\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<h2>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  Office of the Secretary &#8211; Administration Section Contact Information\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<\/h2>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  Please see the <a href=\"sections.html\">sections page<\/a> of this site for a more comprehensive description of each of the OSEC units&#8217;\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  functions. As a quick reference, very basic descriptions are provided below.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<ul>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"arms\/contact.html\">Audit &#038; Recovery Management Services (ARMS)<\/a>: Provides audit and recovery services addressing acts\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    of fraud in public welfare programs administered by Delaware Health and Social Services (DHSS).\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"bpa\/contact.html\">Budget &#038; Program Analysis\/Revenue Management Services (BPA\/RMS)<\/a>: Provides budget development, budget\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    management and revenue management services for DHSS.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"cmp\/contact.html\">Contract Management &#038; Procurement (CM&#038;P)<\/a>: Provides commodity purchasing, professional services\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    RFPs and contract management services for DHSS.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"fo\/contact.html\">Facility Operations Unit (FO)<\/a>: Provides security, housekeeping, capital programs, administrative and\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    maintenance management services for DHSS.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"fm\/contact.html\">Fiscal Management (FM)<\/a>: Provides accounts payable, grants, cash management, cost allocation, payroll,\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    controller&#8217;s office, general and payments services for DHSS.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"\/otsa\/hrm\/contact\/\">Human Resources Management (HRM)<\/a>: Provides HR training and administration and applicant services and\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    labor relations\/EEO services for DHSS.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"irm\/contact.html\">Information Resources Management (IRM)<\/a>: Provides helpdesk, application, network and telephone support,\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    information technology training, planning, management and purchasing services for DHSS.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"lr\/contact.html\">Labor Relations<\/a>: Provides guidance and advice regarding employee relations\/labor issues.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<a href=\"planning\/contact.html\">The Planning Unit:<\/a>  Provides planning assistance, carries out special in-depth research and analysis and manages projects.<\/li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<li><a href=\"qualitycontrol\/contact.html\">Quality Control Unit (QC)<\/a> &#8211; Reviews a statistical sample of various public assistance program cases to determine the accuracy of benefits received based on policy and procedure of each program reviewed. <\/li><\/ul>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<br>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n <!--= <li>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    <a href=\"epqc\/contact.html\">Planning & Quality Control (P&QC)<\/a>: Provides planning and program coordination and quality\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n    control for DHSS.=-->\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n  <!--[END]-->\r\n\r\n\r\n  \r\n\r\n\r\n      <\/div>\r\n\r\n\r\n    <\/div>\r\n\r\n\r\n  <\/div><!-- \/container -->\r\n\r\n\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Listen Office of the Secretary &#8211; Administration Home About About Office of the Secretary &#8211; Administration Sections &#038; Programs FAQs Contact Information Office Locations Services Reporting Fraud Information Human Subject Review Board Publications &#038; Forms Reports &#038; Statistics Information Technology Publications ACT Case Management Main Office of the Secretary &#8211; Administration Contact Information Rebecca Reichardt, [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-524","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages\/524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/comments?post=524"}],"version-history":[{"count":1,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages\/524\/revisions"}],"predecessor-version":[{"id":687,"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/pages\/524\/revisions\/687"}],"wp:attachment":[{"href":"https:\/\/dhss.delaware.gov\/otsa\/wp-json\/wp\/v2\/media?parent=524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}