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Office of Health Facilities Licensing and Certification

Welcome to the Office of Health Facilities Licensing and Certification (OHFLC). Our mission is to improve the quality of healthcare through regulatory oversight of acute care and outpatient healthcare facilities and agencies throughout Delaware.

OHFLC Program Areas

State Licensed Agencies/Facilities

Additionally, Federal Medicare and Medicaid certification requires that our office provide regulatory oversight of service providers in:

Registered and Accredited Facilities that Perform Invasive Medical Procedures


Applications and Forms

Licensing Information

  • Prior to beginning any planning for an acute care or outpatient healthcare agency/facility (see list above), contact the Office of Health Facilities Licensing and Certification (OHFLC) for specific instructions.
  • Plan Reviews


Every health care agency or facility in Delaware is responsible for providing quality care in a safe setting. Before filing a complaint with the Office of Health Facilities Licensing and Certification (OHFLC), you should understand that the first course of action is to discuss your concerns or issues with the agency/facility administration. If the agency/facility is unable to resolve the matter, then you should feel free to contact the OHFLC for further assistance.

Office of Health Facilities Licensing and Certification
258 Chapman Road, Suite 101
Newark, DE 19702
Telephone: 302-283-7220
Fax: 302-283-7221
Toll-free hotline: 1-800-942-7373

The toll-free number is accessible 24 hours a day, 7 days a week. During off-hours and non-business days, callers should leave a message on the answering machine; messages are retrieved the next business day.

When leaving a message, the caller should speak clearly and include the following information:

  • Their name and telephone number including area code
  • The name of the agency/facility
  • The nature of the complaint
How are we doing?  HSP is listening?

Delaware Health Care Commission

Other Resources

Elder Abuse


According to the National Council on Aging, approximately 1 in 10 Americans aged 60+ have experienced some form of elder abuse. Some estimates range as high as 5 million elders who are abused each year. One study estimated that only 1 in 14 cases of abuse are reported to authorities.

For more information on elder abuse, please visit the following websites:

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Last Updated: Friday April 01 2016
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