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OHFLC MAIN


Office of Health Facilities Licensing and Certification (OHFLC).

Welcome to the Office of Health Facilities Licensing and Certification (OHFLC). Our mission is to improve the quality of healthcare through regulatory oversight of acute care and outpatient healthcare facilities and agencies throughout Delaware.

OHFLC Program Areas


State Licensed Agencies/Facilities


Additionally, Federal certification, by the Centers for Medicare and Medicaid Services, requires that our office provide regulatory oversight of service providers in:


Registered and Accredited Office-Based Surgery Facilities

Regulations


Forms and Instructions

Direct Care Worker Disclosure Form

Statement of Intent

PASA Attestation

Office-Based Surgery Registration

Change of Information

Blueprints

Licensure Renewal Applications for Facilities/Agencies*


Licensing Information

  • Prior to beginning any planning for an acute care or outpatient healthcare agency/facility (see list above), contact the Office of Health Facilities Licensing and Certification (OHFLC) for specific instructions.
  • Plan Reviews

Complaints

Every health care agency or facility in Delaware is responsible for providing quality care in a safe setting. Before filing a complaint with the Office of Health Facilities Licensing and Certification (OHFLC), you should understand that the first course of action is to discuss your concerns or issues with the agency/facility administration. If the agency/facility is unable to resolve the matter, then you should feel free to contact the OHFLC for further assistance.

Office of Health Facilities Licensing and Certification
263 Chapman Road, Suite 200
Newark, DE 19702-5408
Telephone: 302-292-3930
Toll Free Number: 1-800-942-7373
Fax Number: 302-292-3931
Fax Email Resource Address, Please send all acute care agency/facility provider correspondence to: DHSS_DHCQ_OHFLCFAX@DELAWARE.GOV

The toll-free number is accessible 24 hours a day, 7 days a week. During off-hours and non-business days, callers should leave a message on the answering machine; messages are retrieved the next business day.

When leaving a message, the caller should speak clearly and include the following information:

  • Their name and telephone number including area code
  • The name of the agency/facility
  • The nature of the complaint

Delaware Health Care Commission

Other Resources



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