Sections
The Division of Services for Aging and Adults with Physical Disabilities (DSAAPD) has a staff of about 130 persons. The staff is divided into five units: Office of the Director; Service Delivery and Program Unit; Administrative Services Unit; Planning, Policy, and Training Unit; and Long Term Care Ombudsman and Advocacy Programs Unit. Below is a brief summary of the functions of each unit:
- Office of the Director: The DSAAPD Director provides oversight for all agency services and operations. The Director is responsible for signing contracts and is closely involved in strategic planning, program development, and quality assurance initiatives. In addition, the Director provides leadership for advocacy and coordination efforts and is responsible for overseeing emergency planning activities.
- Service Delivery and Program Unit: Staff in the Service Delivery and Program Unit perform a number of functions including information & assistance, intake, case management, and nursing. In addition, staff in this unit manage the Medicaid Waiver for the Elderly and Disabled; Medicaid Waiver for Assisted Living; Medicaid Waiver for Acquired Brain Injury; the Adult Protective Services Program; the Nursing Home Transition Program ; CARE Delaware; Joining Generations; the Senior Community Service Employment Program; Respite Programs; Nutrition Programs; and the Delaware Money Management Program.
- Administrative Services Unit: Staff in the Administrative Services Unit develop requests for proposals, select service providers and oversee the functioning of agency contracts. In addition, the unit handles the budgeting, accounting, clerical, and computer-related functions within the agency.
- Planning, Policy, and Training Unit: The Planning, Policy, and Training Unit carries out a variety of functions including strategic planning, Medicaid Waiver oversight, grant oversight, quality assurance, public relations, and staff training & development. Staff in this unit also oversee the agency's health & wellness programs.
- Long Term Care Ombudsman and Advocacy Programs Unit: The Long Term Care Ombudsman Program investigates and resolves complaints made by or on behalf of residents of long term care facilities (for example, nursing homes). The program also provides volunteer opportunities for friendly visitors/advocates in nursing homes. This unit also includes the Delaware Senior Medicare Patrol Program, which provides public information to prevent Medicare fraud.
