Automated Assistance Lines (AAL) are available toll-free 24 hours a day, 7 days a week, while Child Support Specialists are available Monday-Friday from 8:00 a.m. - 4:00 p.m.
The 2-1-1 telephone number is available 8:00am to 8:00pm, Monday through Friday, and connects Delawareans with Health and Human Service Providers who can assist with issues such as affordable housing, after-school programs, care for senior citizens, child care, financial assistance, food banks, health resources, job training programs, legal assistance, mental health resources, rent assistance, and much more.
All three office addresses, NCC, KC and SC, are listed below - along with hyperlinks to provide you with directions. Our offices are open Monday through Friday from 8:00 AM to 4:30 PM; stop by to talk with us - we're here to help you.
|New Castle County||Kent County||Sussex County|
Churchman's Corporate Center
84A Christiana Road
New Castle, DE 19720
Blue Hen Corporate Center
655 S. Bay Road
Dover, DE 19901
Georgetown Professional Park
20105 Office Circle
Georgetown, DE 19947
Regularly scheduled child support payments must be made by check or money order only. Effective February 17, 2009 child support payments will not be accepted in the Dover and Georgetown offices. All child support payments must be mailed to the appropriate PO Box listed below.
In order to protect the confidentiality of the parties listed on a case, the Division of Child Support Services (DCSS) does not conduct agency business via email. Specific information regarding your case can be obtained by contacting DCSS's Customer Service Unit at (302) 577-7171 in New Castle County, (302) 739-8299 in Kent County, and (302) 856-5386 in Sussex County.