DCSE Contact Information
CUSTOMER SERVICE:
Automated Assistance Lines (AAL) are available toll-free 24 hours a day, 7 days a week, while Child Support Specialists are available Monday-Friday from 8:30 a.m. - 4:00 p.m.
- NCC: (302) 577-7171
- KC: (302) 739-8299
- SC: (302) 856-5386
NEW 2-1-1 and DELAWARE HELPLINE
A NEW 2-1-1 telephone number, is now available 8:00am to 8:00pm, Monday through Friday, and connects Delawareans with Health and Human Service Providers who can assist with issues such as affordable housing, after-school programs, care for senior citizens, child care, financial assistance, food banks, health resources, job training programs, legal assistance, mental health resources, rent assistance, and much more. The Delaware Helpline is also available at 1-800-464-HELP(4357).
FAX NUMBERS:
- Change of Address Form: (302) 395-6732
- Community Relations Officer: (302) 395-6735
- Customer Service Unit: (302) 395-6733
- License Suspension Unit: (302) 395-6734
- New Hire Specifications: (302) 395-6729
- NCC Main: (302) 395-6734
- KC Main: (302) 739-3606
- SC Main: (302) 856-5573
MAILING ADDRESSES:
- Administrative Hearing Section
P.O. Box 11564
Wilmington, DE 19850 - Change of Address Form
P.O. Box 15012
Wilmington, DE 19850 - Change of Name Form
P.O. Box 15012
Wilmington, DE 19850 - Community Relations Officer
P.O.Box 11223
Wilmington, DE 19850 - General Correspondence
P.O. Box 15012
Wilmington, DE 19850 - New Hire Unit
P.O. Box 12701
Wilmington, DE 19850
E-mail: NewHires@state.de.us - Office of the Director
P.O. Box 11223
Wilmington, DE 19850
OFFICE LOCATIONS:
All three office addresses, NCC, KC and SC, are listed below - along with hyperlinks to provide you with directions. Our offices are open Monday through Friday from 8:00 AM to 4:30 PM; stop by to talk with us - we're here to help you. Note: DCSE's extended hours were DISCONTINUED statewide effective 10/2009.
| New Castle County | Kent County | Sussex County |
|---|---|---|
| Churchman's Corporate Center
84A Christiana Road New Castle, DE 19720 |
Carroll's Plaza 1114 S. DuPont Hwy. Suite # 101 Dover, DE 19901 |
9 Academy Street Georgetown, DE 19947 |
PAYMENT ADDRESSES:
Regularly scheduled child support payments must be made by check or money order only. Effective February 17, 2009 child support payments will not be accepted in the Dover and Georgetown offices. All child support payments must be mailed to the appropriate PO Box listed below.- Child Support Payments - from Employers and Other State's IV-D Agencies:
P.O. Box 12287 Wilmington, DE 19850 - Child Support Payments - from Non-Custodial Parent/Obligor:
P.O. Box 12831 Wilmington, DE 19850 - Other Special Payments:
P.O. Box 12811 Wilmington, DE 19850
WEBSITE / E-MAIL
In order to protect the confidentiality of the parties listed on a case, the Division of Child Support Enforcement (DCSE) does not conduct agency business via email. Specific information regarding your case can be obtained by contacting DCSE's Customer Service Unit at (302) 577-7171 in New Castle County, (302) 739-8299 in Kent County, and (302) 856-5386 in Sussex County.
