| Welcome to the Office of Health Facilities Licensing and Certification (OHFLC). Our mission is to improve the quality of
                healthcare through regulatory oversight of acute care and outpatient healthcare facilities and agencies throughout Delaware. OHFLC Program AreasState Licensed Agencies/FacilitiesAdditionally, Federal certification, by the Centers for Medicare and Medicaid Services, requires that our office provide
                regulatory oversight of service providers in:
                  Ambulatory Surgical CentersComprehensive Outpatient Rehabilitation Facilities
                    End Stage Renal Disease Facilities
                    
                  
                    Home Health Agencies – Skilled
                    
                  Hospice
                    Hospitals
                    
                  Outpatient Physical Therapy/Speech TherapyPortable X-ray Suppliers Registered and Accredited Office-Based Surgery FacilitiesRegulationsForms and InstructionsDirect Care Worker Disclosure Form
                
                Statement of Intent
                
                PASA Attestation
                
                Office-Based Surgery Registration
                
                Change of Information
                
                BlueprintsLicensure Renewal Applications for Facilities/Agencies*
                  
                    Adult Day Care
                    
                  
                    Dialysis Centers
                    
                  
                    Free Standing Birthing Center
                    
                  
                    Free Standing Emergency Center
                    
                  
                    Free Standing Surgery Centers
                    
                  
                    Home Health Agency
                    
                  
                    Hospice
                    
                  
                    Hospital
                    
                  
                    Personal Assistance Services Agency
                    
                  
                    Prescribed Pediatric Extended Care Center
                    
                   Licensing Information
                  
                    Trying to open a Home Care Agency, read through the documents provided below and follow the steps as directed. Be sure to use the proper application, checklist, and review guide for the specific agency type you are trying to open.
For inquiries regarding opening any other type of facility licensed by OHFLC or questions not already answered in the “Frequently Asked Questions” document please contact our office at DHSS_DHCQ_OHFLCfax@delaware.gov
 
For information regarding Construction and Renovation of Health Care Facilities, please contact Licensing and Certification Section 
                   ComplaintsEvery health care agency or facility in Delaware is responsible for providing quality care in a safe setting. Before filing a
                complaint with the Office of Health Facilities Licensing and Certification (OHFLC), you should understand that the first course
                of action is to discuss your concerns or issues with the agency/facility administration. If the agency/facility is unable
                to resolve the matter, then you should feel free to contact the OHFLC for further assistance.
                Report Online
                Office of Health Facilities Licensing and Certification
                263 Chapman Road, Suite 200
                Newark, DE 19702-5408
                Telephone: 302-292-3930
                Toll Free Number: 1-800-942-7373
                Fax Number: 302-292-3931
                Fax Email Resource Address, Please send all acute care agency/facility provider correspondence to: DHSS_DHCQ_OHFLCFAX@DELAWARE.GOV
                The toll-free number is accessible 24 hours a day, 7 days a week. During off-hours and non-business days, callers should leave a
                message on the answering machine; messages are retrieved the next business day.
                When leaving a message, the caller should speak clearly and include the following information:
                  Their name and telephone number including area codeThe name of the agency/facilityThe nature of the complaint | Delaware Health Care CommissionOther Resources |