Welcome to the Office of Health Facilities Licensing and Certification (OHFLC). Our mission is to improve the quality of
healthcare through regulatory oversight of acute care and outpatient healthcare facilities and agencies throughout Delaware.
OHFLC Program Areas
State Licensed Agencies/Facilities
Additionally, Federal certification, by the Centers for Medicare and Medicaid Services, requires that our office provide
regulatory oversight of service providers in:
- Ambulatory Surgical Centers
- Comprehensive Outpatient Rehabilitation Facilities
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End Stage Renal Disease Facilities
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Home Health Agencies – Skilled
- Hospice
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Hospitals
- Outpatient Physical Therapy/Speech Therapy
- Portable X-ray Suppliers
Registered and Accredited Office-Based Surgery Facilities
Regulations
Forms and Instructions
Direct Care Worker Disclosure Form
Statement of Intent
PASA Attestation
Office-Based Surgery Registration
Change of Information
Blueprints
Licensure Renewal Applications for Facilities/Agencies*
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Adult Day Care
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Dialysis Centers
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Free Standing Birthing Center
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Free Standing Emergency Center
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Free Standing Surgery Centers
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Home Health Agency
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Hospice
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Hospital
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Personal Assistance Services Agency
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Prescribed Pediatric Extended Care Center
Licensing Information
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Trying to open a Home Care Agency, read through the documents provided below and follow the steps as directed. Be sure to use the proper application, checklist, and review guide for the specific agency type you are trying to open.
- For inquiries regarding opening any other type of facility licensed by OHFLC or questions not already answered in the “Frequently Asked Questions” document please contact our office at DHSS_DHCQ_OHFLCfax@delaware.gov
- For information regarding Construction and Renovation of Health Care Facilities, please contact Licensing and Certification Section
Complaints
Every health care agency or facility in Delaware is responsible for providing quality care in a safe setting. Before filing a
complaint with the Office of Health Facilities Licensing and Certification (OHFLC), you should understand that the first course
of action is to discuss your concerns or issues with the agency/facility administration. If the agency/facility is unable
to resolve the matter, then you should feel free to contact the OHFLC for further assistance.
Report Online
Office of Health Facilities Licensing and Certification
263 Chapman Road, Suite 200
Newark, DE 19702-5408
Telephone: 302-292-3930
Toll Free Number: 1-800-942-7373
Fax Number: 302-292-3931
Fax Email Resource Address, Please send all acute care agency/facility provider correspondence to: DHSS_DHCQ_OHFLCFAX@DELAWARE.GOV
The toll-free number is accessible 24 hours a day, 7 days a week. During off-hours and non-business days, callers should leave a
message on the answering machine; messages are retrieved the next business day.
When leaving a message, the caller should speak clearly and include the following information:
- Their name and telephone number including area code
- The name of the agency/facility
- The nature of the complaint
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Delaware Health Care Commission
Other Resources
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