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Public Information Bulletins


Electronic Visit Verification

What is Electronic Visit Verification (EVV)?

The 21st Century Cures Act requires states have an EVV system to confirm that certain services paid for by Medicaid are being provided. This federal law requires states to have an EVV system in place by January 1, 2020 for Personal Care Services (PCS) and by January 1, 2023 for Home Health Services. The Delaware Division of Medicaid and Medical Assistance (DMMA) is working to implement an EVV system for both services in 2020.

EVV systems work by requiring the person providing PCS or Home Health Services to log into an electronic system using a phone, tablet, or other device to confirm the following each time they provide care to a Medicaid member in his/her home. EVV systems can also collect more information than what is required by federal law and can serve as an alert system for missed or late visits, take the place of paper timesheets, and provide access to up to date medical information. For more information about EVV and DMMA’s goals for EVV, please click on the link below.

Comments or Questions:
Mail: ATTN: Laura Hendrick
Long Term Care Social Service Administrator, Division of Medicaid and Medical Assistance
Smyrna State Service Center
200 S Dupont Blvd Suite 101
Smyrna, DE 19977


Delaware Quality Strategy-DRAFT 2018

The Division of Medicaid and Medical Assistance has reviewed and updated its Quality strategy for assessing and improving the quality of health care and services furnished by the Managed Care Organizations (MCOs). The Quality Strategy includes a framework for the State to communicate the vision, objectives, and monitoring strategies for attaining quality, timely access, and availability of services and cost effectiveness of care. It also provides a description of the quality metrics and performance targets to measure performance improvement of the MCOs and Performance Improvement Projects. This updated Quality Strategy will be submitted to the Centers for Medicare & Medicaid Services (CMS).


Managing the Health Care Needs of Children with Medical Complexity

In compliance with Budget Epilogue Section 141 of the State of Delaware’s Legislature, 149th Generally Assembly’s act making appropriations for the expense of the State Government for the fiscal year ending June 30, 2018; specifying certain procedures, conditions and limitations for the expenditure of such funds; and amending certain pertinent statutory requirements [House Substitute No. 1 (HS1) for House Bill No. 275 (HB275)], Delaware Health and Social Services (DHSS) / Division of Medicaid and Medical Assistance (DMMA) has published a comprehensive plan for children with Medical Complexity.


Mental Health Parity and Addiction Equity Act (MHPAEA)

The Centers for Medicare & Medicaid Services (CMS) issued a final rule that applies the requirements of the Mental Health Parity and Addiction Equity Act (MHPAEA) to Medicaid managed care organizations (MCOs), the Children's Health Insurance Program (CHIP), and Medicaid alternative benefit plans (ABPs). The rule requires Delaware and its contracted Medicaid/CHIP MCOs to be in compliance with the final parity rule by October 2, 2017. This includes providing documentation of parity compliance to the general public and posting this information to the State's Medicaid website by October 2, 2017.

The purpose of this posting is to provide public notice and receive public input for consideration regarding Delaware's draft report of compliance with the final rule.

For additional information about the CMS final Medicaid/CHIP parity rule, use the following link to the CMS website:

DHSS/DMMA gives public notice and provides an open comment period for thirty (30) days to allow all stakeholders an opportunity to provide input on the final Medicaid/CHIP parity rule. The comment period begins on August 1, 2017 and ends on September 11, 2017.


Monthly enrollment totals for Medicaid and CHIP (connects to Delaware Open Data Portal)

Diamond State Health Plan, Diamond State Health Plan Plus & Children’s Health Insurance Program: Quality Management Strategy 2015

Diamond State Health Plan & Diamond State Health Plan Plus Managed Care Master Service Agreement

Promoting Community-Based Alternatives for Medicaid Long-Term Services and Supports for the Elderly and Individuals With Disabilities