policies/ProviderPolicies ~ DSAMH Contracted Provider Policies and DSAMH Interpretative Guidelines – Delaware Health and Social Services – State of Delaware



DSAMH Contracted Provider Policies

 

Documents include published Provider Policies applicable to providers contracted with DSAMH. 

 

DSAMH041 – Incident Notification Policy – October, 2025
DSAMH042 – Staff Safety Policy – October, 2025
DSAMH006 – Housing Policy – October, 2025
DSAMH006A – Housing Occupancy Checklist – October, 2025
DSAMH006B – Community Living Questionnaire – October, 2025
DSAMH003 – EEU Provider Appeal Process
DSAMH003A – Promise Appeal Form
DSAMH003B – Inpatient Appeal Request Form
DSAMH004 – Community Access Standards
DSAMH007 – Contracted Religious Organizations
DSAMH008 – Outpatient Treatment Over Objection OTOO
DSAMH009 – Nicotine Policy
DSAMH010 – DSAMH Capacity Management and Priority/Contractor Policy
DSAMH011 – Trauma Informed Care
DSAMH012 – Provision of Culturally and Linguistically Appropriate Services
DSAMH013 – Discharge From Services Policy
DSAMH014 – DSAMH Client Responsibility and Billing DSAMH for Uninsured clients
DSAMH015 – Use of Gift Cards
DSAMH018 – DSAMH Policy for Administrative Discharges (including
Against Medical Advice (AMA) Discharges)
DSAMH020 – Path to Full License or Certification
DSAMH024 – Buprenorphine Prescribing Practitioners
DSAMH025 – Waiver Processing Policy
DSAMH025A – Waiver Letter Template
DSAMH026 – Client Complaint and Grievance
DSAMH026A – Sample Posting 
DSAMH026B – Clients Rights and Responsibilities
DSAMH026C – Complaint Response Letter
DSAMH029 – Community Incident Reporting Policy
DSAMH027 – Representative Payee
DSAMH029 – Community Incident Reporting Policy
DSAMH030 – PCWFD Program Closure Policy
DSAMH031 – EEU Involuntary Inpatient Psychiatric Placement
DSAMH032 – EEU Voluntary Inpatient Psychiatric Placement Policy
DSAMH034 EEU Inpatient Initial UR
DSAMH035 – EEU Inpatient Concurrent UR
DSAMH036 – EEU Inpatient Discharge UR
DSAMH037 – EEU Inpatient Retroactive UR
DSAMH038 – Medication Unit and Mobile Unit Policy
DSAMH038A – Medication Unit and Mobile Unit Application
DSAMH039 – Satellite Location Policy
DSAMH039A – Satellite Location Application
DSAMH040 – Telemedicine Requirements for DSAMH Licensed and Certified Sites
DSAMH043 – EEU Promise Application Policy
DSAMH043A – EEU Application
DSAMH046 – CMS Rules for HCBS Residential Settings
DSAMH047 – EEU SUD Initial UR Policy
DSAMH047A – UR Auth Form
DSAMH048 – EEU SUD Continued Stay Utilization Review Policy
DSAMH049 – EEU SUD Discharge Utilization Review Policy
DSAMH050 – EEU SUD Retroactive Utilization Review Policy
DSAMH053 – Provider Enrollment Engagement with Potential PROMISE Providers Policy
DSAMH054 – DSAMH UM Common Criteria for All Levels of Care
DSAMH055 – Medical Director Qualification Policy
DSAMH056 – Guidelines for Use of Telehealth by ACT, ICM, & ACT Plus Teams Policy
DSAMH057 – Substance Use Disorder Treament Licensure Guidelines for DSAMH Provider Enrollment
Adult Behavioral Health Service Certification and Reimbursement Manual – July, 2025