To help the DCSS help you, remember the following:
- Keep appointments with the Division or take the time to cancel and make a new one.
- Come to the office prepared. Bring with you any court orders, birth certificates, income or tax records, documents to establish
ownership of property, payment records, and any other documents that show the whereabouts, income, and assets of the non-custodial
- If DCSS is locating a non-custodial parent, write down any information you may have or learn about the non-custodial parent. Share
any information on a regular basis about where the parent may be, who the parent may be associating with, where the parent may be working
or going to school, and any plans that may be made about the parent's work, future income or assets.
- Give any changes to the following information, in writing, if possible, to the Division of Child Support Services:
- Custody arrangements, and
- Your child support order.
- If there is an order for support, follow the written order exactly. Do not make other arrangements with the other parent without
getting the court order changed.
- Remember, gifts to a child from the non-custodial parent cannot be counted as support payments.
- If you are a DCSS client, send any payment you receive directly from the non-custodial parent to the Division for proper processing.
- Keep good, complete records of all payments made or received.
- Always provide accurate, up-to-date information about your case.
- Remember your obligation to attend all Family Court proceedings.