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Medicaid & Medical Assistance


Attention Medicaid Members:

Urgent Message - Have you moved or changed your phone number? Please contact the Change Report Center at (302) 571-4900 or send changes via fax to (302) 571-4901 to ensure you receive important notifications about your medical benefits. Failure to update contact information may cause a disruption in your medical benefits. Delaware Medicaid recipients can also update contact information via Delaware ASSIST at ASSIST Home (delaware.gov).

Atención, miembros de Medicaid:

Mensaje urgente - ¿Se ha mudado o ha cambiado de número de teléfono? Por favor, póngase en contacto con el Centro de Informes de Cambios al (302) 571-4900 o envíe los cambios por fax al (302) 571-4901 para asegurarse de recibir notificaciones importantes sobre sus prestaciones médicas. Si no actualiza sus datos de contacto, puede ocasionar una interrupción de sus beneficios médicas. Los beneficiarios de Medicaid de Delaware también pueden actualizar la información de contacto a través de Delaware ASSIST en ASSIST Home (delaware.gov).

MedicaidInfo@delaware.gov| Customer Relations: (866) 843-7212 | Provider Relations: (800) 999-3371 | Health Benefits Manager: (800) 996-9969

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Medical Assistance & Support Services




Customer Relations

Customer Relations

Customer Relations provides general information, referrals and assistance to DMMA and Division of Social Services applicants, clients, staff and others inquiring about Medicaid benefits and services. (302) 571-4900 or (866) 843-7212.

Provider Relations

Provider Relations

Provider Relations helps Delaware Medical Assistance Program (DMAP) Providers enroll in the Medicaid program, receive and respond to provider inquiries, verify client eligibility and aid in submitting electronic claims. (800) 999-3371.

 
Dental Resources

Dental Resources

The Delaware Aging and Disability Resource Center can help eligible individuals find dental care and many other services. If you need a dentist for a child, use this Dentist Locator to find a dentist near you who sees children and accepts Medicaid and CHIP.

Administration Notices

Administration Notices

Administrative Notices are used to provide updates and instruction to operational staff on Medicaid policy.

Public Information & Statistics

Public Information & Statistics

Find monthly enrollment totals for Medicaid and CHIP plus other reports and information.

Health Benefits Manager

Health Benefits Manager

The Medicaid Health Benefits Manager helps you enroll in a Managed Care Organization (MCO) and understand your benefits and prescriptions. (800) 996-9969.

The State Plan

The State Plan

Delaware's Medicaid state plan is an agreement between the state and the federal government that describes how Delaware administers its Medicaid program. The plan gives an assurance that the state will abide by federal rules and may claim federal matching funds for its program activities. The state plan sets out groups of individuals to be covered, services to be provided, methodologies for providers to be reimbursed and the administrative activities underway in the state.

Delaware Healthy Children Program (CHIP)

Delaware Healthy Children Program (CHIP)

Delaware Healthy Children Program (CHIP) The Delaware Health Program (CHIP) is a partnership between the federal and state governments that provides low-cost health coverage to children in families that earn too much money to qualify for Medicaid.


Choose Healthy DelawareCHOOSE HEALTH Learn how Delaware is working to make health care better. You'll get a chance to discuss with a panel of experts the things that matter most to you. Like evening and weekend doctors' hours, making sure medications and medical records are tracked and managed, coordinating your care with a team, and even how your neighborhood can help you get and stay healthy. Click here for more information.



Request for Professional Services REQUEST FOR PROFESSIONAL SERVICES The State of Delaware Department of Health and Social Services (DHSS), Division of Medicaid and Medical Assistance (DMMA) has released a Request for Professional Services for Managed Care Medicaid Service Delivery. The release date was December 15, 2021, with responses due March 15, 2022. The estimated notification of award is June 1, 2022, with implementation and readiness review June through December 2022. Click here for more information.


Email, Phone Numbers and Service Hotlines

MedicaidInfo@delaware.gov

Customer Relations: (866) 843-7212
Provider Relations: (800) 999-3371
Health Benefits Manager: (800) 996-9969



 

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