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Contact Information

Office of the Director

DHSS Herman Holloway Campus, Lewis Building
1901 N. DuPont Highway, New Castle, DE 19720
(302) 255-9500 or 1-800-372-2022


Division Director, Andrew B. Wilson (302) 255-9663
Deputy Director, Janneen Boyce (302) 255-9535
Pharmacy Director, Brian Mabie (302) 255-9620
Chief Medical Officer, Krishna Upadhya, M.D., M.P.H. (302) 255-9620
Policy & Planning, Kimberly Xavier (302) 255-9576
Managed Care Operation, Colleen Yezek (302) 255-9753
Training and Long-Term Care Eligibility & Services, Staci Marvel (302) 424-7194
Chief of Administration, Unkyong H Goldie (302) 255-9525
Chief of Financial Management Unit, Michele Stant (302) 255-9543
Chief Information Systems, Troy McDaniel (302) 255-9775
Program Integrity, Joel Riley (302) 255-9647

(For program mailing address information, please refer to the Office Mailing Information below. For directions to facilities, hours of operation and areas served, please see the office locations page.)


Medicaid Customer Relations 302-571-4900
Customer Relations provides general information, referrals and assistance to DMMA & DSS applicants, clients, staff and others inquiring about Medicaid benefits and services.
Medicaid Central Intake Unit (CIU) 866-940-8963 The CIU accepts referrals and applications for Nursing Home or Community-based Long-Term Care Medicaid.
Medicaid Health Benefits Manager
800-996-9969 The Medicaid Health Benefits Manager assists you with enrolling in a Managed Care Organization (MCO) and understanding your benefits and prescriptions.
Chronic Renal Disease Program 302-424-7180 Ask for "Chronic Renal Disease Program."  
The Chronic Renal Disease Program (CRDP) provides assistance to Delaware residents diagnosed with End Stage Renal Disease (ESRD).
Delaware Healthy Children Program 302-571-4900
The Delaware Healthy Children Program is a low cost health insurance program for Delaware's uninsured children up to age 19.
Fraud Reporting 800-372-2022 Fraud Reporting receives referrals of suspected fraud, waste or abuse of Medicaid benefits. You may also email to
Provider Services
800-999-3371 Provider Services assists Delaware Medical Assistance Program (DMAP) Providers with enrolling in the Medicaid program, receiving and responding to provider inquires, verifying client eligibility and aiding in electronic claims submission.
Transportation Services
“Modivcare” provides non-emergency transportation to and from a medical service.
Delaware Helpline 211
The Delaware Helpline is a referral service for Human Services and Community Services in Delaware. You may also find the website helpful at
Delaware Prescription Assistance Program 1-800-996-9969 Help paying for prescription medications for disabled and/or elderly individuals who cannot afford the full cost of filling their doctor’s prescriptions.


Long Term Care Medicaid Programs

New Castle County

Robscott Building
153 East Chestnut Hill Road
Newark, DE 19713
New LTC Application Inquiries
Central Intake Unit (CIU)
Financial & Medical Eligibility Unit

(866) 940-8963
(302) 451-3640
  SSI / QMB Unit (only) (302) 451-3610
Shipyard Office
980 Justison Street
Wilmington, DE 19801
New LTC Application Inquiries
Central Intake Unit (CIU)
Financial Eligibility Unit

(866) 940-8963
(302) 657-5420

Kent & Sussex Counties

James Williams State Service Center
805 River Road
Dover, DE 19901
New LTC Application Inquiries
Central Intake Unit (CIU)
Financial Eligibility Unit

(866) 940-8963
(302) 857-5070
Milford State Service Center at Riverwalk
253 NE Front St.
Milford, DE 19963
New LTC Application Inquiries
Central Intake Unit (CIU)
Financial Eligibility Unit

(866) 940-8963
(302) 424-7210
  SSI / QMB Unit (only) (302) 424-7190
  Chronic Renal Disease Program (302) 424-7180
Thurman Adams State Service Center
546 S. Bedford Street
Georgetown, DE 19947
New LTC Application Inquiries
Central Intake Unit (CIU)
Financial Eligibility Unit
Medical Reimbursement Unit

(866) 940-8963
(302) 856-5379