What's New

The U.S. Department of Agriculture (USDA) issued a fraud alert on September 10, 2020 that individuals receiving SNAP food benefits should be aware of a scam using texting to obtain personal information. The text might say you were chosen to receive food stamps or SNAP and request that you share information like your social security number, bank information, or EBT card number and PIN. DO NOT REPLY TO THIS TEXT. If you do not know if a request for information about SNAP is real or not, contact the Division of Social Services.

Beginning July 1, 2020, households can use their Delaware EBT cards to shop and pay for eligible food items online at participating Shoprite and Walmart stores and at Amazon. Click here to learn more about purchasing groceries online with your SNAP food benefits or P-EBT benefits.

Press Release: SNAP Online Purchasing: English Spanish

Delaware's P-EBT Program provides food assistance to families with children who lost access to free or reduced-price school meals when Delaware schools closed as a result of the COVID-19 pandemic. Click here to learn about Delaware's Pandemic EBT Program.

Division of Social Services: Privacy Notice for Personally Identifiable Information English Spanish

A small portion of Medicaid clients received an incorrect closing notice. If your case is scheduled to close effective March 1, 2020 please contact (302)571-4900 OR 1(800)372-2022 to see if your case remains open.

The Division of Social Services is implementing a major upgrade to the ASSIST Self-Service website ASSIST Self-Service Website on Saturday, February 1, 2020. While this upgrade is primarily focused on the underlying technology, we want to make you aware of some notable usability enhancements that aim to improve ther user experience and strengthen data accuracy. These include:

• New ASSIST home page look and feel, and navigation changes
• Community Partner home page layout improvements
• Better use of screen space with full-page rendering for various screen sizes
• Replacing window scrolling with easy-to-use browser scrolling
• Replacing pop-up window with new tabs
• Adding "nudging" to encourage more accurate data entry in key areas
• Latest (current) browser support including Chrome, Edge, FireFox and Safari

***PLEASE NOTE: The Refreshed Self-Service is no longer supported by Internet Explorer. We recommend using Google Chrome for an optimal experience.***
Attention Community Partners: Please see the Helpful Tips for Community Partners for more information and tips to help you navigate the upgraded site once the change takes effect.