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Long Term Care Ombudsman Program

Description The Long Term Care Ombudsman advocates for residents who live in long-term care facilities as well as those who live in other settings (such as their own homes) and receive home and community-based services. The Ombudsman program investigates and resolves complaints on behalf of these individuals.Complaints can be made by residents, family members, or other concerned parties. The program also provides opportunities for Volunteer Ombudsmen to serve as friendly visitors/advocates in nursing homes. For more information about volunteering, please visit the Long Term Care Ombudsman Volunteer page.
Eligibility Residents of licensed long term care facilities in Delaware and individuals who receive home and community-based long term care services.
Availability Statewide
Info or Enrollment The Long-Term Care Ombudsman Program is operated by Delaware Health and Social Services Office of the Secretary. To receive assistance,contact the Delaware Aging and Disability Resource Center (ADRC) by phone or email.
More  Resources Guide to Services for Older Delawareans and Persons with Disabilities
Delaware Aging and Disability Resource Center Service Provider Search
Related Links On this website:
How to become a Volunteer Ombudsman
Information about advance directives  
Where to get a list of nursing homes in Delaware
Where to get a list of assisted living facilities in Delaware
Download DSAAPD's long term care publications
DSAAPD's long term care links page
Information about Delaware's Adult Protective Services Program

On other sites:
Division of Health Care Quality
Advancing Excellence in America's Nursing Homes 
Administration on Aging's Ombudsman Program Page
Rights of Patients in Delaware's Long Term Care Facilities