Delaware Health and Social Services » Division of Services for Aging and Adults with Physical Disabilities

Long Term Care Ombudsman Program

Program/Service description	The Long Term Care Ombudsman Program investigates and resolves complaints made by (or on behalf of) residents of long term care facilities (for example, nursing homes). The program also provides volunteer opportunities for friendly visitors/advocates in nursing homes.
Public funding source(s)*	Older Americans Act (OAA) State funds
Who is eligible	All residents (and their families) of licensed long term care facilities in Delaware.
Where it is available	Statewide
Who to contact for information or enrollment	Division of Services for Aging and Adults with Physical Disabilities (DSAAPD). Please see DSAAPD's program contact information.
Related internet links	Related pages on this site: Information about advance directives How to become a Volunteer Ombudsman Where to get a list of nursing homes in Delaware Where to get a list of assisted living facilities in Delaware Download DSAAPD's long term care publications DSAAPD's long term care links page Related pages on the internet: Administration on Aging's Ombudsman Program Page (http://www.aoa.gov/eldfam/Elder_Rights/LTC/LTC.asp) Nursing Home Compare (http://www.medicare.gov/NHCompare/home.asp) Division of Long Term Care Residents Protection (http://www.state.de.us/dhss/dltcrp/index.html)

*Public funding means that the program is paid for, in part or in whole, by the government. Some publicly-funded programs have eligibility requirements and provide services at low cost or no cost to people who qualify. Most of these programs and services though, are also available to people who are able to pay privately (with their own money). For more information, please see the Sources of Funding section of this web site.

Last Updated: Friday January 16 2009