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Long Term Ombudsman Program

*Public funding means that the program is paid for, in part or in whole, by the government. Some publicly-funded programs have eligibility requirements and provide services at low cost or no cost to people who qualify. Most of these programs and services though, are also available to people who are able to pay privately (with their own money). For more information, please see the Sources of Funding section of this web site.


Program/Service description The Long Term Care Ombudsman advocates for residents who live in long-term care facilities, and those who live in the community and receive home and community-based services from providers. The Ombudsman program investigates and resolves complaints on behalf of these residents. Complaints can be made by: dhss\main\aps.html
  • residents
  • family members
  • other concerned parties.
The program also provides volunteer opportunities for friendly visitors / advocates in nursing homes.
Where is it available? Statewide
How do you file a compliant? Contact our office and report any incident related to residents' rights violation. You may contact us by telephone, by fax, or by e-mail.
Who to contact for information or enrollment State Long Term Care Ombudsman, Office of the Secretary.
How to contact us State Long Term Care Ombudsman
1901 North Dupont Highway (Main Annex)
New Castle, DE 19720
1-800-223-9074
1-302-255-9390
1-302-255-4445 (FAX)

State Long Term Care Ombudsman
18 North Walnut Street
Milford, DE 19963
1-800-223-9074
1-302-424-7310
1-302-422-1427 (FAX)

delawareadrc@state.de.us
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Last Updated: Thursday September 22 2011
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