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Customers will be able to:

  • Apply for services online.
  • Make payments online.
  • Receive select notices electronically.
  • Submit case specific questions to their caseworker.
  • Update their contact and employment information.
  • View scheduled appointments, including court hearings.
  • View and print child support payment history.

Accessing either website is a two-part process. You must register at https://my.delaware.gov and at a DCSS Website.


For a video tutorial, please click here: Video Tutorial


1. FIRST, click this link to reach  my.delaware.gov

  • Click the "Sign up" link.
  • Complete all required fields of information and click the "Register" button.  (Please do not use a business email to set up the account) (State or Federal Government email extensions will not be allowed by the system)
  • System will send you an email to verify your account.
  • From your email, click on ‘Activate Account’ which will take you to the My.Delaware dashboard. This is a required step.
  • Keep a record of your My.Delaware User ID and Password.

2. FINALLY, subscribe to a DCSS Website.

  • Navigate to Add Apps , search for the application and click ‘Add’.
    • If you are a new DCSS client, select DCSS App Services "Add" option.
    • If you already have a DCSS case, select the DCSS Customer Portal "Add" option.
  • The application will be added to ‘My Apps’ instantly
  • Click on My Apps to go to the dashboard and login to the application
  • When you login to https://my.delaware.gov> the application tile will be visible on the dashboard.
  • Keep a record of your DCSS Website User ID and Password.