CUSTOMER WEBSITE and APPLICATION for SERVICES WEBSITE

The Delaware Child Support Customer Website allows you to have a certain level of automation right at your fingers. From checking your payment history to sending the specialist in care of your case a message. The webpage is a two part login and after registration customers will be able to:

Apply for services online.
Make payments online.
Receive select notices electronically.
Submit case specific questions to their caseworker.
Update their contact and employment information.
View scheduled appointments, including court hearings.
View and print child support payment history.

Accessing either website is a two-part process. You must register at https://my.delaware.gov and at a DCSS Website.

For a video tutorial, please click here: Video Tutorial

1. FIRST, click this link to reach my.delaware.gov

Click the "Sign up" link.
Complete all required fields of information and click the "Register" button. (Please do not use a business email to set up the account) (State or Federal Government email extensions will not be allowed by the system)
System will send you an email to verify your account.
From your email, click on ‘Activate Account’ which will take you to the My.Delaware dashboard. This is a required step.
Keep a record of your My.Delaware User ID and Password.

2. FINALLY, subscribe to a DCSS Website.

Navigate to Add Apps , search for the application and click ‘Add’.
- If you are a new DCSS client, select DCSS App Services "Add" option.
- If you already have a DCSS case, select the DCSS Customer Portal "Add" option.
The application will be added to ‘My Apps’ instantly
Click on My Apps to go to the dashboard and login to the application
When you login to https://my.delaware.gov> the application tile will be visible on the dashboard.
Keep a record of your DCSS Website User ID and Password.

CUSTOMER WEBSITE and APPLICATION for SERVICES WEBSITE

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